No customer service Paid $for tech supportExcellent service for the first few monthsRecently no responseLeft message several timesDidn't return any call FrustratedHad to hire local tech to help me
I was sold a contract to service my computer with tech support for a life time one year ago I now have viroses, and they won't service the computer approximately year ago,I payed $300.+dollars to first choice tech support to service this computer foreverThey've straighten the computer out about three times in the last year The computer is now slow and has out dated somethings (I can' t rememer)
Ripped me off for $ Nov.11, got a call from them to check my puter When done they said I owe $and I could sign up for yrs for $ I paid that night $from my Merrick Bank card Then they called another time I said I was fine and they didn't like that they were upset so they put a password [redacted] puter that I can't get on computer at all Called them several times I got will call you in the order your call was received as of last week yet Then I googled them to find out they were shut down Don't know who to get now very skeptical Still can't use puterI'm yrsand can't afford to put more money out But I need my puter I do a lot of paying bills and banking I have an iPad but I don't have everything on there that I need Please help me solve this problem One time they had my puter working on it from 1pm till 8pm at night Another time they were checking from evening into the next morning I thought that was strange Told me I had v
Paid for internet services and have not been able to get in touch with them at X-XXX-XXX-XXXX On March 2, I purchased a tech support package from a company,First Choice Tech SupportI was on the computer one day and a pop up appeared.I spoke with MattHe offered me a liftime warranty on Technical issuesI asked what if I buy another computer would it be covered alsoHe told me any replcement computer would be coveredHe did fix my issues that day but now I am no longer in contactPhone number given to me was XXX-XXX-XXXXI was able to call and ask questions for awhile and now phone number has been disconnected.I paid $ via my Bank of America cardAlso, I paid an additional $ for my mother-in-law suite on October 5, I feel I have been scammed and I am so upset with myselfI'm very nervous until I get a reply back from youThey took a total of $ from me and now I'm requesting refund in full for $ I have copies of my statements if nee
This company lanced Malware on my computer and took it hostage. They locked my computer and show a number to call for repair I called and they demand demanded 650.00 to repair and license my computers complete scam I can buy the same thing for 100.00 or less or get it free.
Paid for internet services and have not been able to get in touch with them at X-XXX-XXX-XXXX
On March 2, I purchased a tech support package from a company,First Choice Tech SupportI was on the computer one day and a pop up appeared.I spoke with MattHe offered me a liftime warranty on Technical issuesI asked what if I buy another computer would it be covered alsoHe told me any replcement computer would be coveredHe did fix my issues that day but now I am no longer in contactPhone number given to me was XXX-XXX-XXXXI was able to call and ask questions for awhile and now phone number has been disconnected.I paid $ via my Bank of America cardAlso, I paid an additional $ for my mother-in-law suite on October 5, I feel I have been scammed and I am so upset with myselfI'm very nervous until I get a reply back from youThey took a total of $ from me and now I'm requesting refund in full for $ I have copies of my statements if nee
This company has been full fledge harassing me since They never fixed my computerTold me it would take a few hours - ended up taking daysNever gave clear answersA complete scamAnd now for the past years has been full blown harassing meWhen I answer their call and ask them to stop calling me as I am not interested in their services, they respond with creepy responses like "you know you want to talk to us" or "ma'am but we love you"This company has genuinely affected my past few years, and I'm working to escalate the situation to involve legal helpIf you have the opportunity to never interact with this company, please do
This company lanced Malware on my computer and took it hostage They locked my computer and show a number to call for repair I called and they demand
demanded to repair and license my computers complete scam I can buy the same thing for or less or get it free
I was sold a contract to service my computer with tech support for a life time one year ago I now have viroses, and they won't service the computer
approximately year ago,I payed $300.+dollars to first choice tech support to service this computer foreverThey've straighten the computer out about three times in the last year The computer is now slow and has out dated somethings (I can' t rememer)
1st Choice Tech Supp, now called Client Care Experts charged my Visa for no services & promised to reimburse my accountBad checks
Thank you for using the Revdex.com's Online Complaint System
Your complaint has been assigned case # XXXXXXXX
Correspondence regarding this complaint will be mailed to : XXXXX Rohan STERLING HEIGHTSSTERLING MI XXXXX
Please print a copy of this for your records
Filed on : July XX XXXX
Filed by :
*** ***
XXXXX Rohan
Sterling Heightssterling MI XXXXX
Filed against :
1st Choice Tech Support
Quantum Blvd Ste
Boynton Beach FL XXXXX-XXXX
Complaint Description:
Unauthoized billing(s)/credit cardMulti calls & fake promisesVisa investigated & ruled our favorThey recently sent checks that "bounced" On 10/31/"First Choice Tech Support" ( XXX-XXXXXXX) charged my Visa $& on 11/30/Name change "Client Care Experts (XXX-XXXXXXX) also took $Visa charge for no servicesPhone: talked to "Uta" s
1st choice tech support, llc, jammed my computernext I had to call for clarityI was told they could repair same w/servce, ext.serand mo.fee
mar 06,@ hrs, 1st c.t.support jammed and shut my PC downI could not operate itThey presented a notice on monitor to call themthey gave options to fixtheir fee was $to fix and @$for ext.servicefor maintenance an added $25/month on credit cardafter agreeing 1st choice tech support blanked my pc, supposing to fix itrealizing my mistake I shut pc offstopped payment on all monies for them
ref # *** ($250) ref # *** ($299.99)
I purchased First Choice Tech Support for that is for year coverage on cleaning up files and virus protectionI have called them numerous times and get a recordingThey have in my contract that someone is available 24/days a week ! I have read online after this that this is a big scamIn the contract it says they will refund the money which is the if they cannot or will not fix problems on computerPeople are saying online they CAUSE problems on your computer!!! I want my money back all of it! These people are scam artists big timeYou need to try and contact them on their number or e-mail and see what I am talking about! I expect all money to be refundedThey have done NOTHING but probably MAKE problems on my computerI would appreciate your promptness on this matter
Product_Or_Service: tech support and virus support years XXXX-XXXX
Account_Number: XXXXXXXXXX and XXXXX
My daug hter was checking her *** account and she saw a text from herself sent to all of her contactsIt was a fake-looking google link
She clicked on the google link and and alert appeared in a new browser window saying that she had downloaded malware and that she needed to call this support numberShe called the number thinking she was calling *** directlyTHe first person to answer the phone had an Indian accent and my daughter said to the person that it sounded like a scam and that person with the Indian accent disconnected
After about five minutes, confused and concerned, my daughter called the number again
This time an American sounding gentleman answered and he reassured *** that the issue was legitimate and that she would need to fix it immeiately or else she would be the victim of ID theftHe convinced her to buy an off-brand Security System for her computerTO have the viruses and malware removedcalling back after the charges were made to her account
No customer service
Paid $for tech supportExcellent service for the first few monthsRecently no responseLeft message several timesDidn't return any call
FrustratedHad to hire local tech to help me
Purchased computer virus protection and scan in April Computer started to slow, called phone number for repair/update with no answer
The company never answered the number listed for repair/update to my computerI spent $to have it repaired and protected locally because it needed itI spent money for a lifetime service which has not lasted two years; what a jokeThis company is either a scam or simply just not service orientedEither way, I am out nearly $now that they did not live up to their claims of virus protection and lifetime coverage
Ripped me off for $
Nov.11, got a call from them to check my puter When done they said I owe $and I could sign up for yrs for $ I paid that night $from my Merrick Bank card Then they called another time I said I was fine and they didn't like that they were upset so they put a password ** puter that I can't get on computer at all Called them several times I got will call you in the order your call was received as of last week yet Then I googled them to find out they were shut down Don't know who to get now very skeptical Still can't use puterI'm yrsand can't afford to put more money out But I need my puter I do a lot of paying bills and banking I have an iPad but I don't have everything on there that I need Please help me solve this problem One time they had my puter working on it from 1pm till 8pm at night Another time they were checking from evening into the next morning I thought that was strange Told me I had v
First Choice Tech Support - Lock my computer (virus warring- call this number) - claimed they were Microsoft Partner - had no option but to agree
The week before Christmas - with multiple online purchases being due/tracked, we received an online error message stating that we had a virus and to call the number - This LOCKED OUR COMPUTERwhich, of course, made it impossible for me to look up the company (which is what I do when in a situation like this) Although they tried to give us a cost comparison with Best Buy, having the computer locked and feeling pressure from the sales person, we felt like we had no alternative
The could say that we had multiple viruses, but had they NOT LOCKED our computer, we would never have called their number Not to mention saying that they were a Microsoft Partner, which makes them seem credible for this we are asking for a FULL refundthey can have their spamware back
paid $550.XX XX-XX-XXThe telephone listed advises it is disconnectedUnable to contact them .want service or refund
Paid $ June 30, by VISA Transaction ID XXXXXXXXXX auth code XXXXXX
Presents themselves as a real company but preys on customers with computer security issues
Date 2/19/I was *** off by this company My computer locked up and had their number to call I called them to fix it and they charged me $ They ran my credit card but didn't fix the security issue after I allowed them to log into my computer They then wanted to charge my card for another $which I declined They then would not refund my $for services they didn't complete After passing ** around on hold for minutes, they said they would have someone from billing call me No one ever called I called back and they wouldn't transfer me The man on the phone told me that my computer was fixed which is not true He then cursed at me and hung up the phone
I want everyone to know how wonderful First Choice Tech support is in helping me outI had to call them several times over the past year for either one of my computers and each and every time them fixed the problem in no timeAs I tell all my friends,, you can not have a better company working to help you if you have a problem with your computerThe staff is so friendly and helpful, I wish other companies I work with would have staff like this placeThank you to 1st Choice Tech Support for all your help!
No customer service Paid $for tech supportExcellent service for the first few monthsRecently no responseLeft message several timesDidn't return any call FrustratedHad to hire local tech to help me
I was sold a contract to service my computer with tech support for a life time one year ago I now have viroses, and they won't service the computer approximately year ago,I payed $300.+dollars to first choice tech support to service this computer foreverThey've straighten the computer out about three times in the last year The computer is now slow and has out dated somethings (I can' t rememer)
Ripped me off for $ Nov.11, got a call from them to check my puter When done they said I owe $and I could sign up for yrs for $ I paid that night $from my Merrick Bank card Then they called another time I said I was fine and they didn't like that they were upset so they put a password [redacted] puter that I can't get on computer at all Called them several times I got will call you in the order your call was received as of last week yet Then I googled them to find out they were shut down Don't know who to get now very skeptical Still can't use puterI'm yrsand can't afford to put more money out But I need my puter I do a lot of paying bills and banking I have an iPad but I don't have everything on there that I need Please help me solve this problem One time they had my puter working on it from 1pm till 8pm at night Another time they were checking from evening into the next morning I thought that was strange Told me I had v
Paid for internet services and have not been able to get in touch with them at X-XXX-XXX-XXXX On March 2, I purchased a tech support package from a company,First Choice Tech SupportI was on the computer one day and a pop up appeared.I spoke with MattHe offered me a liftime warranty on Technical issuesI asked what if I buy another computer would it be covered alsoHe told me any replcement computer would be coveredHe did fix my issues that day but now I am no longer in contactPhone number given to me was XXX-XXX-XXXXI was able to call and ask questions for awhile and now phone number has been disconnected.I paid $ via my Bank of America cardAlso, I paid an additional $ for my mother-in-law suite on October 5, I feel I have been scammed and I am so upset with myselfI'm very nervous until I get a reply back from youThey took a total of $ from me and now I'm requesting refund in full for $ I have copies of my statements if nee
This company lanced Malware on my computer and took it hostage. They locked my computer and show a number to call for repair I called and they demand demanded 650.00 to repair and license my computers complete scam I can buy the same thing for 100.00 or less or get it free.
Paid for internet services and have not been able to get in touch with them at X-XXX-XXX-XXXX
On March 2, I purchased a tech support package from a company,First Choice Tech SupportI was on the computer one day and a pop up appeared.I spoke with MattHe offered me a liftime warranty on Technical issuesI asked what if I buy another computer would it be covered alsoHe told me any replcement computer would be coveredHe did fix my issues that day but now I am no longer in contactPhone number given to me was XXX-XXX-XXXXI was able to call and ask questions for awhile and now phone number has been disconnected.I paid $ via my Bank of America cardAlso, I paid an additional $ for my mother-in-law suite on October 5, I feel I have been scammed and I am so upset with myselfI'm very nervous until I get a reply back from youThey took a total of $ from me and now I'm requesting refund in full for $ I have copies of my statements if nee
This company has been full fledge harassing me since They never fixed my computerTold me it would take a few hours - ended up taking daysNever gave clear answersA complete scamAnd now for the past years has been full blown harassing meWhen I answer their call and ask them to stop calling me as I am not interested in their services, they respond with creepy responses like "you know you want to talk to us" or "ma'am but we love you"This company has genuinely affected my past few years, and I'm working to escalate the situation to involve legal helpIf you have the opportunity to never interact with this company, please do
This company lanced Malware on my computer and took it hostage They locked my computer and show a number to call for repair I called and they demand
demanded to repair and license my computers complete scam I can buy the same thing for or less or get it free
I was sold a contract to service my computer with tech support for a life time one year ago I now have viroses, and they won't service the computer
approximately year ago,I payed $300.+dollars to first choice tech support to service this computer foreverThey've straighten the computer out about three times in the last year The computer is now slow and has out dated somethings (I can' t rememer)
1st Choice Tech Supp, now called Client Care Experts charged my Visa for no services & promised to reimburse my accountBad checks
Thank you for using the Revdex.com's Online Complaint System
Your complaint has been assigned case # XXXXXXXX
Correspondence regarding this complaint will be mailed to : XXXXX Rohan STERLING HEIGHTSSTERLING MI XXXXX
Please print a copy of this for your records
Filed on : July XX XXXX
Filed by :
*** ***
XXXXX Rohan
Sterling Heightssterling MI XXXXX
Filed against :
1st Choice Tech Support
Quantum Blvd Ste
Boynton Beach FL XXXXX-XXXX
Complaint Description:
Unauthoized billing(s)/credit cardMulti calls & fake promisesVisa investigated & ruled our favorThey recently sent checks that "bounced" On 10/31/"First Choice Tech Support" ( XXX-XXXXXXX) charged my Visa $& on 11/30/Name change "Client Care Experts (XXX-XXXXXXX) also took $Visa charge for no servicesPhone: talked to "Uta" s
1st choice tech support, llc, jammed my computernext I had to call for clarityI was told they could repair same w/servce, ext.serand mo.fee
mar 06,@ hrs, 1st c.t.support jammed and shut my PC downI could not operate itThey presented a notice on monitor to call themthey gave options to fixtheir fee was $to fix and @$for ext.servicefor maintenance an added $25/month on credit cardafter agreeing 1st choice tech support blanked my pc, supposing to fix itrealizing my mistake I shut pc offstopped payment on all monies for them
ref # *** ($250) ref # *** ($299.99)
I purchased First Choice Tech Support for that is for year coverage on cleaning up files and virus protectionI have called them numerous times and get a recordingThey have in my contract that someone is available 24/days a week ! I have read online after this that this is a big scamIn the contract it says they will refund the money which is the if they cannot or will not fix problems on computerPeople are saying online they CAUSE problems on your computer!!! I want my money back all of it! These people are scam artists big timeYou need to try and contact them on their number or e-mail and see what I am talking about! I expect all money to be refundedThey have done NOTHING but probably MAKE problems on my computerI would appreciate your promptness on this matter
Product_Or_Service: tech support and virus support years XXXX-XXXX
Account_Number: XXXXXXXXXX and XXXXX
My daug hter was checking her *** account and she saw a text from herself sent to all of her contactsIt was a fake-looking google link
She clicked on the google link and and alert appeared in a new browser window saying that she had downloaded malware and that she needed to call this support numberShe called the number thinking she was calling *** directlyTHe first person to answer the phone had an Indian accent and my daughter said to the person that it sounded like a scam and that person with the Indian accent disconnected
After about five minutes, confused and concerned, my daughter called the number again
This time an American sounding gentleman answered and he reassured *** that the issue was legitimate and that she would need to fix it immeiately or else she would be the victim of ID theftHe convinced her to buy an off-brand Security System for her computerTO have the viruses and malware removedcalling back after the charges were made to her account
No customer service
Paid $for tech supportExcellent service for the first few monthsRecently no responseLeft message several timesDidn't return any call
FrustratedHad to hire local tech to help me
Purchased computer virus protection and scan in April Computer started to slow, called phone number for repair/update with no answer
The company never answered the number listed for repair/update to my computerI spent $to have it repaired and protected locally because it needed itI spent money for a lifetime service which has not lasted two years; what a jokeThis company is either a scam or simply just not service orientedEither way, I am out nearly $now that they did not live up to their claims of virus protection and lifetime coverage
Ripped me off for $
Nov.11, got a call from them to check my puter When done they said I owe $and I could sign up for yrs for $ I paid that night $from my Merrick Bank card Then they called another time I said I was fine and they didn't like that they were upset so they put a password ** puter that I can't get on computer at all Called them several times I got will call you in the order your call was received as of last week yet Then I googled them to find out they were shut down Don't know who to get now very skeptical Still can't use puterI'm yrsand can't afford to put more money out But I need my puter I do a lot of paying bills and banking I have an iPad but I don't have everything on there that I need Please help me solve this problem One time they had my puter working on it from 1pm till 8pm at night Another time they were checking from evening into the next morning I thought that was strange Told me I had v
First Choice Tech Support - Lock my computer (virus warring- call this number) - claimed they were Microsoft Partner - had no option but to agree
The week before Christmas - with multiple online purchases being due/tracked, we received an online error message stating that we had a virus and to call the number - This LOCKED OUR COMPUTERwhich, of course, made it impossible for me to look up the company (which is what I do when in a situation like this) Although they tried to give us a cost comparison with Best Buy, having the computer locked and feeling pressure from the sales person, we felt like we had no alternative
The could say that we had multiple viruses, but had they NOT LOCKED our computer, we would never have called their number Not to mention saying that they were a Microsoft Partner, which makes them seem credible for this we are asking for a FULL refundthey can have their spamware back
paid $550.XX XX-XX-XXThe telephone listed advises it is disconnectedUnable to contact them .want service or refund
Paid $ June 30, by VISA Transaction ID XXXXXXXXXX auth code XXXXXX
Presents themselves as a real company but preys on customers with computer security issues
Date 2/19/I was *** off by this company My computer locked up and had their number to call I called them to fix it and they charged me $ They ran my credit card but didn't fix the security issue after I allowed them to log into my computer They then wanted to charge my card for another $which I declined They then would not refund my $for services they didn't complete After passing ** around on hold for minutes, they said they would have someone from billing call me No one ever called I called back and they wouldn't transfer me The man on the phone told me that my computer was fixed which is not true He then cursed at me and hung up the phone
I want everyone to know how wonderful First Choice Tech support is in helping me outI had to call them several times over the past year for either one of my computers and each and every time them fixed the problem in no timeAs I tell all my friends,, you can not have a better company working to help you if you have a problem with your computerThe staff is so friendly and helpful, I wish other companies I work with would have staff like this placeThank you to 1st Choice Tech Support for all your help!