Liquid Solutions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] The brief explanation of issues this dealership sums up so briefly on this car is still untrueThe car had windows replaced, the front grill, multiple moldings, all door handles,antenna assy, mirrors, tail lights, bumper, hood latch, spoiler assy, backup light assy, roof rail over $in parts & almost $5K in labor unless the parts list they sent me is also untrueWe offer a trade price for our car with what we thought was a local trade with low miles owned by an insurance companyNot an out of state auction car hard telling what type of person owned it to have this much damage and how all the damage occurred? We would not of offered any amount on this type of carIf they'd of been honest up front this would not be happeningI refuse to pay a restocking fee after being so misleadAll the forms given to me and being told to sign I just kept doing what they saidIt was a very uncomfortable situation to put it mildly

“Hello [redacted] , We apologize for any further confusion we may have causedAt this current time, Chevy is providing everyone the availability to purchase Chevrolet Silverado 1500s at the supplier’s priceSo you would be able to purchase the vehicle at $35,including all available rebates at this timeGM had rebates totaling $4,Vanhorn with the Bonus program brought the vehicle down to $35,which is the current sales priceAt this time we are unaware of any additional military discount equaling $3,If you are able to provide any documentation showing the additional $3,in rebates, we would then subtract that from the sales price of $35,Once again we are sorry for any miscommunication or misunderstanding that took place.”

I am very sorry we can no longer service ***Our service technician arrived for an annual service and noted that the brine line was slightly leaking and attempted to repair the o-ring by adding lubricant designed to prevent seepageAfter attempting the repair, the unit actually started to leak fasterWe didn't sell [redacted] the softener, a [redacted] unit, and don't carry the parts to repair that particular systemMy service tech, who is young and new, stated we would reschedule his appointment after speaking with the office coordinatorMy office coordinator, realizing that we don't service or carry parts for that equipment, called [redacted] to inquire about our refunding his service fee's and letting him use those monies to call a company that does repair [redacted] systems Before she was allowed to hardly get out the words, [redacted] screamed profanity, MF ing her horribly and hung upHe then used his phone's memory to call my service tech while at another customers home and screamed profanity at him as wellMy service tech tried to instruct him to put the unit in "bypass" until something could be worked out but he MF ed him and hung upAs a business owner and member of our community, I will allow NO ONE to treat me, my staff and employee's in this mannerI called ***, told him to keep the $worth of filters we had installed in his home, voided his check, and instructed him to use the $charge to have another company fix his systemHe was happy about that and then accused us of lying, screaming FU to me and I ended the call Presently he has $of free filters, and $refunded to him to have his system repairedI think he has come out financially okI feel sorry that he thinks he can treat people so disrespectfully, and wish him luck in the futureI am sure he would not want someone in his family treated so disrespectfully and here at Liquid Solutions we won't put up with it.If all this nastiness from [redacted] hadn't occurred, of course we would do what we can to fix his systemBut not anymoreHe is not a safe person for me or my staff to be around