Litehouse Community Management Inc

It is the responsibility of the Board of Directors of *** *** ** Homeowners Association to address this matter. There is a Board meeting scheduled for August 4, 2014, at which time we will provide your information to the Board for their review. We will get
back to you on August 5, as soon as possible, to give you the Board's answer
When Mr*** first reported his problem, we notified the Board immediatelyInvestigative measures were done by the Association to find an exterior source of any water intrusionNone was foundMr***'s investigators talked about water intrusion but never identified where the source was.
We will get back to you on August 5, 2014, as soon as possible, to give you the Board's answer
My last name is spelled ***, not ***
Sincerely,
*** ***
Litehouse Community Management, Inc

Review: I am a home owner living at [redacted] since Feb 2009.Recently, I have noticed an issue with my home hardwood floor which near the outside wall. I called my AAA Insurance and get it inspected. AAA immediately sends the Plumbing company and Hardwood floor investigation companies and provided the cause of this damage.As per AAA, damage inside the house and the hardwood floor caused by "Exterior Water Intrusion" from outside wall and moisture from the roots of the plants/trees going underneath of the home wall. This is association owned community so I communicated the same with the association. They are not agree with the investigation and wants to do destructive investigation which is not required as per AAA Insurance.We have similar situation in the same community and all repair work has been done by association but they are asking me to do destructive investigation even though AAA reports clearly says damage is caused by "Exterior Water Intrusion" to the wall and flooring.I am doing follow-up and call(s) with association since last 3 months but they are not ready to accept the AAA Insurance inspection report with cause and fix recommended by them.I have proof(s) of all the email(s) with AAA Insurance, Contractor who did the inspection along with replies from association.Finally received a letter from association today saying that they did all required insepction and they are not thinking that this damage is caused by the outside water intrusion and moisture by the outside wall.I really need help before more damage happens to my home.Desired Settlement: I need association to fix the floor or damaged area as well as fix the places / near my home outside walls where still water is getting stuck which will cause more damage in the future.

Business

Response:

It is the responsibility of the Board of Directors of [redacted] Homeowners Association to address this matter. There is a Board meeting scheduled for August 4, 2014, at which time we will provide your information to the Board for their review. We will get back to you on August 5, as soon as possible, to give you the Board's answer.

When Mr. [redacted] first reported his problem, we notified the Board immediately. Investigative measures were done by the Association to find an exterior source of any water intrusion. None was found. Mr. [redacted]'s investigators talked about water intrusion but never identified where the source was.

We will get back to you on August 5, 2014, as soon as possible, to give you the Board's answer.

My last name is spelled [redacted], not [redacted].

Sincerely,

Litehouse Community Management, Inc.