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Little People's Cove

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Little People's Cove Reviews (5)

Hi,
It usually takes 3-7 days for sleeping bags orders to ship. This order was shipped on 7/26 and delivered on 7/29. 
Tracking number was USPS  [redacted].
I apologize for the delay in responding to customers emails. Although my son was in the hospital during this time, I...

made sure that all orders were processed and filled in time.
Thank you,
Stacey

Hi,
UPS was unable to locate the ship to address of your order. We cancelled and refunded the order.
You should have received an email of the refund.
I apologize for the delay.
 
Stacey

Hi, We apologize for the delay in returning your call. Rest assured we are frantically busy getting orders out for Christmas. Your sleeping bags are scheduled for delivery today via UPS: [redacted].
 
Happy Holidays,
Little People's Cove

Complaint: [redacted]I am rejecting this response because:
I'm sorry your son was in the hospital,  but you cannot be the only one that works for this business?? A simple reply or update that the item had shipped would have been sufficient. I did receive the product on the 29th, and it's lovely.  Exactly what I asked for.  However,  it doesn't change the fact that it took 15 days from the day of ordering before it shipped, well past the 3-7 day time frame, and there was absolutely no response whatsoever from customer service reassuring me that the order had not been lost or forgotten about. 
 
Sincerely,[redacted]

We had a slight delay in shipping this item. The manufacturer sold the business and they were in the process of turning it over to another company.
The item was delivered on March 9th.

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