Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this action did not resolve my complaint. For your reference, details of the
offer I reviewed appear below.Update as of Dec:
It's been three months since the time of the original, faulty repair There is still a leak No improvement to show for the $paid to Little RoofingThe last follow up visit was a few weeks ago The previous visit to that resulted in a worse leak than before The last visit improved things to the point of the original leak So we are back to square oneA follow up call was made on Dec to request another repair attempt We were promised a follow up on Dec No one has called or followed up in person since that promise was made on DecIt appears the only resolution is to go to Small Claims Court and attempt to recover damages
Regards,*** ***
We are working with the customer to rectify the leak repair problem
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this action did not resolve my complaint. For your reference, details of the
offer I reviewed appear below.Update as of Dec:
It's been three months since the time of the original, faulty repair There is still a leak No improvement to show for the $paid to Little RoofingThe last follow up visit was a few weeks ago The previous visit to that resulted in a worse leak than before The last visit improved things to the point of the original leak So we are back to square oneA follow up call was made on Dec to request another repair attempt We were promised a follow up on Dec No one has called or followed up in person since that promise was made on DecIt appears the only resolution is to go to Small Claims Court and attempt to recover damages
Regards,*** ***