Livall USA

I back this company on Indiegogo and even through they took my money they never sent me the product promise, after months I finally received an email about some sort of exchange helmet for those who wanted to upgrade or something along those linesI replied stateing that I never received my helmetThey replied with a "we'll look into it" and didn't get back to meAfter a month and a half
Of waiting I send them an email telling them that I will be complaining to the Revdex.com and they replied in less then hoursI stated that I just want a refund and I'll be on my wayThey replied with an actical about some other company failing on kickstarter and backers losing their moneyI told them that the crash of another company doesn't excuse your company from responsibility, especially when they as a crowdfunded company didn't failAfter the article they explained that if I pay $for shipping I can have my helmet, that I already paid forThey also mentioned I didn't fill out some forms t