Live Active Garcinia Reviews (%countItem)
Live Active Garcinia Rating
Address: PO Box 18916, Tampa, Florida, United States, 33679-8916
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www.liveactivebrands.com
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I cancelled this product because I am allergic to it. They have nothing in the system showing. I called them but they referred me to 3 websites.
07/24/2019 Debit Card Withdrawal: DEBIT CARD NUAGEFACECREAM 855-984-8576 FL Date 07/22/XX X XXXXXXXXXX X XXXX -$6.95
08/10/2019 Debit Card Withdrawal: DEBIT CARD NUAGEFACECREAM 855-984-8576 FL Date
08/08/XX X XXXXXXXXXX X XXXX -$89.87
No where did they give the full amount of the product. Nowhere did they state I would be charged. I cancelled and they took note but now claim it is not in their system. It was a sample of Keto Diet Supplement and I did not know what it was until it arrived with the name "Live Active Garcinia" after looking it up, I found it was a substance I am allergic to (break out in Hives) I called the supervisor today, he told me that I declined a partial refund, but I did not..I explained I wanted the full refund and told them I had never heard of their companies as they gave me three different websites with three different names and I didn't know where they were located because I had a hard time understanding their accents. I asked for their corporate location, address and CEO and He, as well as all His representatives told me they could not give me that information. I told him I just needed my refund back and not to yell at me...He called me a racist.
My full refund and this company should be reported
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Live Active Keto, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 07/22/2019 which you paid shipping and handling fees of $6.95. Your trial ended on 08/07/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account on (08/12/2019) as per your email request and as a ONE TIME courtesy, we have refunded you back $89.87.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have any other questions please contact our customer service department at (844) 303-9038.
Thank You,â?¯
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no information that stated such on the website provided. This was not the same offer, nor the same website. Why was I billed under NEWAGEFACECREAM instead? I am not aware of any trial offer or future billing...I called the company and have received nothing but the run around since this is not the original advertisement. Why would they charge one price first then add another? Deceptive Practices
Debit Card
Withdrawal: DEBIT CARD -$6.95
NUAGEFACECREAM
855-984-8576 FL Date 07/22/19
X XXXXXXXXXX X XXXX
Debit Card
Withdrawal: DEBIT CARD -$89.87
NUAGEFACECREAM
855-984-8576 FL Date 08/08/19
X XXXXXXXXXX X XXXX
a) GetlifeActive.com
b) https://liveactivebrands.com/
The above websites a) and b) are the different names given to me by the representatives. The original website with the original price is not being given. Nor does it show the original offer of $6.95. There was no mention of this being a trial on any of these other websites (?)
On Auguts 13, 2019 I was called on my cell phone (XXX-XXX-XXXX) by another representative who also stated that it was my fault that the company did not cancel my order. She then offered me $40.00, I told her I wanted a full refund and then she raised it to a 70.00 refund, and I told her again I wanted the full amount credited since this is not making any sense to me and I am sure this amount of refund will not hurt the company. She became very condescending and hung up on me.
Thank you for your email. The issue with the company was resolved and the company refunded the full amount back to my credit card.
Thank you for your intervention and your time.
I am sure it had an impact on their decision.
Sincerely
Website clearly states "Simply email us, you will receive a pre-paid shipping label" They repeatedly refuse to honor this.
Received product and decided it doesn't work for me. I requested the prepaid return postage that they commit to on their website (https://www.liveactivebrands.com/faq.php). I emailed them 3 times and they refused to honor what they commit to. I phoned them 3 times and they refused to honor what they commit to. This is fraud!
advise where to take this obvious fraudulent claim, they are obviously disreputable.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Live Active Garcinia and Detox, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 05/21/2019 which you paid shipping and handling fees of $6.97 and $6.95.
You sent us an email on 05/27/2019, requesting to cancel your account and our email support was able to cancel it and advise you to return the unused portion of the product and we also don't provide Return label.
As a courtesy, you can go ahead and keep the products.
We assure you your account has been cancelled no further charges will be taken out from you account.
If you have further questions or concerns please feel free to call us at 1- (844) 303-9038.
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept IF I understand "As a courtesy, you can go ahead and keep the products." means that I will not be charged anything additional and do no need to return the product.
Bought from add on Face Book, they said the Shark's invested 2.25 million on Garcini Cambogia Report.
I paid to Carrabbas $100.56 on 02/08/19 and Carrabbas $88.79 on 02/09/19 I got muscle loss, saw my Dr. and he told me it was from Garcinia Cambogia and had me have blood tests, so he would have something to compare with in case I had more problems I called them to tell them what happen To me and send me a refund stop any auto ship. Then I got another order, so my bank had me cancel my credit card. I called again to complain about and told them I wanted a refund for both orders. The I received a email showing me muscle people with no names an now email to reach them.It was in my mind was fake information.
>
A refund by check and no more orders !
Live Active Brands regrets to inform you; We attempted to search for an account across all database but the customer listed below does not have an account nor has been billed by our company. These prices do not belong to us for Carrabbas $100.56 and Carrabbas $88.79 Please let us know if we can help in any other way.
I was conned out of 530.00 I elected to receive a free sampl of their product for just shipping cost in november
they advertised free sampl of their garcina cambrogia. when it arrived it also had a colon clenese whick I did not ask for I dont do colon cleanse. they never said anything about 14 day trial or a automatic of the pills every month. sent me another shpment and then another before I looked at my credit card and saw I was being charged 90.00 for each bttle to the total of 536.00.I called and they would not take back the pills. they said the stocking charge would be more then the pills. they took off a lousy 60.00. im a senior citizen I feel I was taken advantage of.
would like to send the pills back and get my full refund
Ms.
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account.
https://getliveactive.com/terms.php
Your trial started when you ordered the products on 11/13/2018 which you paid a shipping and handling fee of $6.95 (Garcinia) $6.97 (Detox) Your trial ended 11/30/2018,in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account when you called last 02/05/2019 and there has been no further charges on your account under Top Organic brands.
we can issue a full refund once we can confirm a that the dispute on the charge is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charge are closed in order for us to refund any charges and make sure no double refunds are processed.
If you could kindly contact our support team with your bank on the line to confirm with your bank that the dispute is withdrawn, they can process the refund of $89.87 and $88.90 (for the charge on 01/29/2019).
Rest assured, I have placed notations in your account regarding this.
If you have any other questions please contact our customer service department at?1(844) 303-9038.
I was automatically charged for a product I did not receive or agree to receive.
I did not know that I would be charged additional monies after paying for a partial product for which I never used and remains sealed. I found the additional charge on my mobile banking app and immediately called the bank who gave me the contact info for the company. I called the company who at first contended they could not find my account info. The rep. Stephanie told me that I agreed to the reoccurring charges and I told her I had not but had only responded to a Facebook ad to try out a product. At no time was there a declaration that an additional $89 would be charged. I told her that I did not want any subscription or reoccurring products. She processed the cancellation but stated she could not refund the $89 even after being told I had not received additional products. I informed her I would dispute the $89 charge. I am filing this complaint so this company cannot continue taking consumers money unknowingly.
I would like to make sure my financial institution is properly reimbursed on my behalf.
Product: Garcina Cambogia ordered online for $6.95 and debited from my *** Checking Account. When I received box in mail from Tampa..there was a second bottle of Colon Cleanse pills in box with the Garcina bottle. I was suspicious. I called the company sometime in the period 7.11. to 7.19.18 and CANCELED THE ACCOUNT. They then made UNAUTHORIZED DEBITS OF $89.87 from my checking account on 8/1/18 and 8/31/18 totaling $179.74 from my account. I received a second box in mail out of Tampa on or about 8.31.18, called the LIVE ACTIVE BRANDS, aka JUDENSEYESERUM,aka JUDENHE*FACECREAM company. They CHANGED THEIR WEBSITE in the INTERIM at liveactivebrands.com . This website has been changed again. They obviously have had complaints. They allege my account was debited for a subscription (monthly), and would not credit the full 89.87 x 2 to me. I have made a minimum of four (4) calls to the company, hung up on THREE TIMES by cust svce folks Pam, Juden and Jake. My four call ws to Pete employee no. 6018 allegedly), put me on hold and I eventually spoke with MAX...employee no. 416, a supervisor. She alleged I did not call back within the 14 business days required to cancel the account. This is a lie, an untruth, and my wife, *** witnessed and heard the call. They refuse to refund me my money. FTC has received a filed complaint on or about 9/4/18. Bank investigation yielded initially a failure to get resolution, and, they lied to the bank investigator. Congressman Matthew Gaetz referred me to ya'll.
Product_Or_Service: GARCINA CAMBOGIA
Order_Number: XXXXXXXX
Account_Number: XXXXXXXX
Refund Full refund of a remaining $119,74. A closure of this business as they are committing fraud against countless consumers in the United States. Their advertising is also fraudulent. Their terms of use was hidden/buried in the bottom of their ORIGINAL WEBSITE, and, I was led to believe that the initial $6.95 was the only charge for the Garcinia Cambogia product. Furthermore, the product did NOT help me at all. This company is committing fraud and should fined by FTC/Revdex.com.
Hello!
When you order on our website you must agree to the terms and conditions which state that you will receive a 30 day supply of the product and you can test it out for 14 days for the cost of shipping and handling fee only. Before fully making your purchase you were asked if you agreed to the terms and conditions. Everything is stated on the terms and conditions.Your trial started on 07/05/18 in which you received a 30-day supply of the products, the trial ended on 07/30/18 without any cancellation hence the regular charges. On 07/30/18, you were officially enrolled to our monthly subscription, hence a month after, on 08/29/18 you were charged for another shipment.
***
***
To resolve this case, we have processed a refund $29.87 and $59.87, in that way the full amount of $89.87 for charges on 07/30/18 and 08/29/18 is be put back in your account.
Thank you!
(The consumer indicated he/she DID NOT accept the response from the business.)
Eight 8 hours of my time with FTC and Revdex.com TO FINALLY GET MY FULL REFUND
WHEN LIVE ACTIVE SENDS ME A CHECK IN THE AMOUNT OF $800 I will be even.
I protested on the basis of principle.
Don't hide your fickle, fine print data on your original website and take advantage of people. Shame on you Active Garcinia, LudensFace cream or whatever you are calling yourself these days.
Check for $800 to
Hello,
You were only charged $89.87 on 07/30/18 and $89.87 on 08/29/18 and we have refunded the charges in full. We are not sure where you got the amount of $800. If you have further questions or conerns please feel free to contact me directly at XXXXXXXXXX my name is Jesse.
Thank You!
(The consumer indicated he/she DID NOT accept the response from the business.)
Active Garcinia.....is this consumers time worth anything? Why did it take eight hours of time spent with federal agencies ..Revdex.com and FTC to get you to make the refund? Your company makes money off fraud and buried terms and conditions barely readable. If you send me $00.08, one cent for each hour of my time, thereby acknowledging your fault, I will drop this Revdex.com complaint; otherwise you owe me $800 for my time. Now reread this paragraph. and perhaps you will grasp the extent of your fraudfraud
I had ordered a 14 day trial from the company. On 7/26/2018 they charged my account for 6.97 and 6.95. I received my product on 7/31/2018. I have 14 days to cancel with is up on 7/14/2018 but I was charged for 89.87 and 88.90 on 08/09/2018, 5 days before my trial expired. I contacted them and they refuse to refund me my full amount despite it not being 14 days from when I received my order. They are only giving two $60 refunds. I am still yet to see these credits post to my account
Product_Or_Service: Garcinia Cambogia Colon Cleanse
Refund I want the remaining 18.90 and 19.87 refunded back to my checking account from where they took it to early to begin with.