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Live Fly Clothing

3248 E 11th Ave Ste H, Columbus, Ohio, United States, 43219-3736

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Reviews Online Retailer, Clothing, Athletic Apparel Live Fly Clothing

Live Fly Clothing Reviews (%countItem)

I placed my order with this company on 9/21/2020 and I’ve yet to hear from them my order should’ve shipped out already and hasn’t. I’ve sent a numerous amount of emails as it’s the only way to contact them I’ve stated that this was a birthday gift for my daughter and I still haven’t heard anything at this point it doesn’t look as if my daughter will get this gift for her birthday so I requested a refund still haven’t heard anything about either and I’m pissed

Live Fly Clothing Response • Sep 29, 2020

Our records indicate that the customer received an email communication regarding the order. Our peak production time is 5-7 business days and we are still within the time frame. We noted that the customer needed the order by October 9th. The order will ship this week.

Customer Response • Oct 02, 2020

I reviewed the response and find the resolution is satisfactory to me.

They took the money out off my account and sent my order conformation on September 1,2020 and now saying I don't have any order pending. The phone number isn't working and I've sent numerous emails

Live Fly Clothing Response • Oct 01, 2020

We apologize for the delay. We confirmed that the order was delivered. Thank you. Here are the tracking details:

I made an order for capris that did not fit. The company advertised exchange policy where I send the order back and pay for postage. The postage included money to ship the item back and the return postage. I returned the postage on July 2nd. They stated it would be 14 days. It is going on 2 months and I have gotten a couple of random responses that I need to be patient and they will inform when it is shipped. At this point I don't feel it will happen. The article of clothing is becoming out of season and serves no purpose. At this point I don't have what I bought, an exchanged item, and I am out of extra money for postage.

Live Fly Clothing Response • Sep 03, 2020

Hi *** thank you for your order. We apologize for the delay. Your exchange shows delivered. Please let us know if you require additional assistance.

I have not received my order, it has been 90 days,I have emailed the company over 10 times,yet they claimed once items were not mailed out that they would refund my money. They have failed to do so,it has been well over 30 days waiting on my refund.

Live Fly Clothing Response • Oct 01, 2020

We apologize for the delay. The final item shipped and shows delivered. Here are the tracking details. Thank you.

I've ordered almost 43 dollars worth of t shirts from this company and have heard nothing from them. I've emailed them. And also keep checking the track your order function. It just keeps saying awaiting fulfillment.

Live Fly Clothing Response • Sep 03, 2020

Hi ***, thank you for your order. Your order shows delivered. Here are the tracking details:

Thank you.

Placed a order was supposed to ship 2-5 business days almost a month later still nothing. When I contact the company to ask for refund they overlook my request and keep emailing saying when this ships they will send a tracking confirmation email. Poor service all the way around!!

Live Fly Clothing Response • Sep 03, 2020

Hi ***, we apologize for the delay. Your order shows delivered. Here are the tracking details: ***
*** Thank you.

Customer Response • Sep 11, 2020

I reviewed the response and find the resolution is satisfactory to me.

I ordered from *** on the 8th of june and paid in full for this order. Today is now the 22nd of june and ive yet to receive any communication from them other than the initial order confirmation. As per reviewing the shipping and returns section of their website ...even during what they would consider a 'peak season' , orders would still be processed and shipped within 5-7 business days. Ive repeatedly attempted to contact tgem via the one route of communication they offered which was thru email. Ive yet to receive any response whatsoever. I'm very disappointed because I am a mother of 3 who never ever buys herself anything, especially brand new. And the one time I do in Lord knows how long....this is what happens. Judging by the insane amount of similar complaints here on Revdex.com website regarding this so called companies lack of proper operation standards, I'm confused as to why theyve got a website that continues to operate at all....not to mention they are clearly updating their website on a very regular basis as ive seen new items and sales added multiple times in the past week alone. I just want my order OR a refund at the very least so I can buy myself some clothes elsewhere. Come on 'fly brand's *** cannot fulfill orders in a timely manner as can be proven easily by the amount of complaints here, then shut your website down or atleast suspend people from ordering until you can catch up on orders that are owed your paying customers!

I ordered products from this company and never received my order or a refund

I don't no to much about this company I just saw it on *** alot. I seen things I like and I was like one day I'm going buy something. So I did it took me a while but I did I order the love myself shirt get a receipt and confirmation email and all that was on the 11 I no it's soon but after time have pass I wanted to see when would my item ship never heard from no one at all noe it been a whole 7 days still ain't heard anything so I start to investigate a little I start seening different address from my receipt to my confirmation number and unusual company is different then it brought me hear to different people complaining out they service but they can seen me emails but not answer me smdh

I placed an order, my card was charged; however when I check the order status on their website it states my order number does not exist. I’ve tried emailing and calling with no response. Number provided goes straight to voicemail and the voicemail is too full to leave a message.

Live Fly Clothing Response • Sep 07, 2020

We apologize for any delays. Your order shows delivered: *** USPS Priority Mail

Please know that the tracking details are available for a limited amount of time.

I purchased clothing in November of 2018. When I received the clothing, it was the wrong size. I continuously tried contacting this company to no avail. I finally was able to contact the company in February and was told to send the clothing back so that they could send me out the correct size. I sent the clothing back and I never received the right sized clothing that they were supposed to send me. I reached out to the company on several occasions asking for the corrected size or a refund. I was told by this same company that they do not do refunds and they would send the clothing. I have been getting the run around ever since and have not received any clothing or a refund. I have been telling them that since they won't send the clothing and my daughter has well outgrown the items that they WOULD have sent, I would just prefer my money back. They stated they would not process a refund. They have horrendous customer service, and I should not have to suffer a loss because they choose not to do what is right.

Live Fly Clothing Response • Sep 07, 2020

We first want to say thank you for your order and patience during this transition of Flypolar Clothing. We value your business and feedback. As we have transitioned under new management, the Live Fly Brands we are working to ship outstanding orders from 2019. We ask for your continued patience. The Lifestyle Comfort Hoodie outfit you ordered is out of stock. Please select another set from our website that is equal value ($52.00): https://shopflybrands.com/womens/sweats/ Please note that you ordered our "Lifestyle" version but can switch to our "Classic Comfort" cotton blend version. Please respond to this email in the case that you want to switch your set, the sizes you ordered and the correct address.Please confirm the following information:1. Shipping Address:2. Size:Once items that are available have shipped, we will email a tracking number to the address provided.

Customer Response • Sep 07, 2020

I reviewed the response made by the business and find the resolution is satisfactory to me.

Never even got my complete order! I only received a bad quality T-shirt for 44.00 When I asked customer service where was the rest of my order, they stated they have so many orders that items are backlogged and would have to print more. Why not just give me my money back? Never received order nor heard from them ever again! Terrible business do not buy nothing from these frauds

I Placed an order 02/24/2019 and have yet to receive one item on the order and I also returned an item for exchange and have not received my replacement item . I've emailed several times and as of 2020 have not received a response. I love this brand but I spend $100 on items I haven't received a year later.

Saw the ad on Facebook with shirts you can order. Placed an order, paid with Paypal, on February 14, 2020. Received an email with confirmation of order and it stated I would receive an additional email with shipping information. I tried contacting them by phone which doesn’t ring and email which no one has replied. This is the email: Order confirmation Thank you for your order, *** We have received your order. It is currently being placed into production to be fulfilled. Each order custom made by us for you. This process takes 2-5 business days then it ship outs. The next email you will receive will contain your shipping and tracking information. We ship out using USPS.Below is your purchase information. Order summary Order: *** Fri, Feb 14, 2020 11:48

I had order an outfit on 2-11-2020
And they claimed that it would leave shipping in 3-5 business days and it never happened. I never received any information no tracking information..nothing. I don’t wanna loose $64.95 on something I can never get back.

Live Fly Clothing Response • Mar 03, 2020

Thank you for your message. We confirmed that the order was delivered. Here are the tracking details: ***USPS Priority Mail

Also, we confirmed that we address the concern regarding the elastic bottoms. Per our website: Elastic bottoms are out of stock for this item therefore our comfy open bottoms will be included in your purchase.

Thank you for shopping with us!

I placed an order from this company as I always Do. This one item; I have Yet to recieve. I have Inboxed on Facebook, customer service and instagram.
I get Back the same reply; it’s gonna take 14days; I have just a sweat suit and the leggings and it’s February of 2020 and nothing. I inboxed this company on Instagram and they said in November I would have my items; nothing; they online everyday but the company just stopped replying back. My closet is full of fly polar and live free items. Once I receive my order; I will not be ordering again from this company. It don’t take that long to transition. 60 more days and it will be a whole year and I wont Be able to wear my outfit due to it being the summer. All I want Is what I ordered.

Live Fly Clothing Response • Sep 07, 2020

We first want to say thank you for your order and patience during this transition of Flypolar Clothing. We value your business and feedback. As we have transitioned under new management, the Live Fly Brands we are working to ship outstanding orders from 2019. We ask for your continued patience. We have your item in production. Please confirm the following information:1. Shipping Address: 2. Size:Please note that if an item is out of stock, you will receive a store credit or a Support Team member will contact you for other options. Once items that are available have shipped, we will email a tracking number to the address provided.

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Address: 3248 E 11th Ave Ste H, Columbus, Ohio, United States, 43219-3736

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