Live Koi For Sale Reviews (22)
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Live Koi For Sale Rating
Description: Fish Hatcheries
Address: 8251 Monroe Ave #5, Stanton, California, United States, 90680
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2 months have now passed. Still nothing from this retailer. I have filed a complaint with the better business bureau. I will be contacting my bank today to notify them of the fraudulent charge on my account. This is just unreal, whoever runs this business is a scammer. He or she immediately took the money from my account but has made no attempt to complete the purchase or even contact me. I have left several voicemails, sent several emails, but no communication from the seller what so ever. If they had at least said something, anything at all, I would be more understanding. I get it that products can become back ordered, if the supply cannot meet the demand and the item will ship once the supply is replenished then thats fine, but communicate that. Don't just ignore the customer and hope they will go away. I have been wronged here, and I'm not going anywhere.
Almost a month has passed since the original order was placed. I have sent several emails, attempted several phone calls and left voicemails. Still no reply from this "company". I have had to replace the card used on this site because after purchasing from livekoiforsale.com my debit card was used to purchase an insane amount of merchandise online. I suspect it was someone from this site but cannot "prove" it. Stay away from this retailer, they will take your money and disappear.
Ordered 180$ in koi and haven’t got any calls back or emails back. I want my order shipped and sent or I will sue. This cite is a scam. If someone doesn’t resolve this it will be settled in court.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved
Hello,I am writing to notify you that the owner has responded to my complaint directly and he has resolved the issueHe has issued a full refund on the purchases.The complaint number I am referring to is: ***Respectfully,*** *** Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved. Thank you for contacting Live Koi for SaleI have heard from the owner and he has sent me my tadpoles SO we can drop the complaint! All is well, please let the owner know I am dropping the complaint, I will also contact him to let him know
Regards,
*** ***
This matter was resolved directly with her son several days before she entered this complaint I have since emailed mom to let her know that we have this fixed and everyone is happy with the result
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved
Hello,
I am writing to notify you that the owner has responded to my complaint directly and he has resolved the issueHe has issued a full refund on the purchases.The complaint number I am referring to is: ***
Respectfully,*** ***
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved. I received an e-mail from LiveKoiForSale.com on Monday, April 13th, stating my tadpoles had been shipped. On Wednesday, April 15, 2015, I received my order for tadpoles which I ordered on March 18th. Thank you for helping me resolve this problem
Regards,
*** ***
Well, I received the koi I ordered, but the Chagoi has a mouth deformity. It only opens on one side and the whisker on the unopening side is less than half the length of the correct side. I called about this ASAP after delivery. The person who answered said very rudely, they don't send deformed fish. Well, you did this time. Take some photos so we can see it. (Really?!?!) have you ever tried to take pictures of the under mouth of a moving target? I called again, same response. I sent video. The freeze frame shot before you touch play quite clearly shows the deformity. The salesman played dumb. These fish are in a large aquarium. I would NEVER suggest you buy a fish from this place for an aquarium. Their customer service stinks to high heaven. I'm angry and frustrated.
Review: I ordered 4 hi-fin banded sharks on may 6th (below) . I received a confirmation of the order but I have not received the order itself. They did charge my credit card though. And there phone is disconnected. I tried emailing them several times but have got no response.
Quantity image name sku each total
4 4-5 in hi fin banded shark555. Jpg 4-5 in hi fin banded shark 1 4-5inhfbs $19.99 $79.96
subtotal $79.96
shipping: next day (live koi) $59.00
total $138.96desired settlement: at this point, I just want my credit card credited.
Review: Have not received my tadpoles, non working phone #, no response to emails. The product was to be shipped overnight. It has been almost 3?weeks. No response, have since read terrible reviews with one customer staing his complaint to you got results...I am hoping for the same!Desired Settlement: I would like my order to be shipped, I would like to hear from the business letting me know when it will be shipped. I would like it to be of the good quality I received fom thm a year ago. Their ratings have plummeted and I do not want to have to add to that!
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Thank you for contacting Live Koi for Sale. I have heard from the owner and he has sent me my tadpoles SO we can drop the complaint! All is well, please let the owner know I am dropping the complaint, I will also contact him to let him know
Regards,
Review: Purchases mosquito fish for overnight delivery on 3/22/05. Merchant does not return phone calls or emails. Hard to determine if this business is a scam when you get no response to email or phone calls. Don't want others to get ripped off.Desired Settlement: Would like delivery of the product ordered.
Review: I placed an order on May 24, they received payment but have not contacted me nor responded to my attempts to contact them. Their phone has been disconnected, and the only response I have received in connection with the company was through A Facebook message. That message was from someone claiming to have no connection to the company, even though they were logged into the business' account.Desired Settlement: I would prefer if my order were filled, but would accept my money refunded.
Review: I ordered fish paid by credit card and fish never cameDesired Settlement: Money back / credit card credit of 80$, or the fish
Review: I purchased live tadpoles from www.livekoiforsale.com on March 18th, 2015. I paid $34.99 for 12 tadpoles. It is now April 8th, 2015. I have not received the tadpoles.
I contacted Live Koi For Sale by e-mail three times (which was supposed to receive a quicker response) and phone four times. The first two attempts I was able to leave a message and tagged it as urgent. The last two attempts to call them sent me directly to voice mail which stated the inbox was full and no more messages could be left.
No one has made an attempt to contact me either by e-mail or by phone.Desired Settlement: I would like to have my money refunded as well as a report on the business website from the Revdex.com stating this company is unreliable.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. I received an e-mail from LiveKoiForSale.com on Monday, April 13th, stating my tadpoles had been shipped. On Wednesday, April 15, 2015, I received my order for tadpoles which I ordered on March 18th. Thank you for helping me resolve this problem.
Regards,
Review: My son raises exotics and he used a gift card to purchase tad poles from livekoiforsale.com. The tad poles all died. He called them and emailed them numerous times and I called them and emailed numerous times. Their web sites says they will refund if you send them photos. Luckily, I happened to take a photo when they arrived and some were dead. He also took a photo of another that died. I sent these to them but they never replied. My son paid $25.00 for the tad poles. His name is [redacted].Desired Settlement: Send a $25 refund to: [redacted]
Business
Response:
Review: On April 30, 2015 I purchased fish with a total cost of $299.98 from Live Koi For Sale. On May 21, 2015 I called the listed number and was unable to reach anyone and I emailed regarding the status of my order. I emailed again June 1, 2015 regarding my order and still have not received any response.Desired Settlement: I would like a full refund or the delivery of the goods I purchased.
Review: I placed an order for a 6 pack 3 in. Butterfly Koi - with Free Shipping on Sunday may 24th I received the order conformation email but have not received a tracking number email and I know that's how they run things from my previous experience of ordering from them I am yet to receive a tracking number I have emailed them to get the tracking number and I have also tried calling the Number they have listed which is [redacted] has been disconnected and know body is answering my emails I hope everything is ok because this was a good company to work with not only have I not received the tracking email but I haven't even received the package yet eitherDesired Settlement: I would like my order to be delivered but if that is not possible I want a full refund
Review: I ordered mosquito fish, chinese high finned banded sharks and trapdoor snails on May 18th and have not received my entire order. they did send the snails but nothing else. I have tried twice now to email with no answer and tried to call several times however the phone has been disconnected. I have ordered before and had great service but not this time. I want my fish, they have already billed my card for the order.Desired Settlement: I want my order or a refund
Review: Ordered fish 5/10/15 about $150 for next day delivery that cost $59. Never received the fish, but credit card charged 5/10/15. Tried to contact merchant via email and phone. I have received no answer to either, in addition voicemail is full, accepting no more messages. I have notified credit card to dispute payment, but I would appreciate if you would forward email to the attorney general to stop these crooks from giving the appearance that they are running a legitimate business.Desired Settlement: Cancel the order, not a company I want to do business