Live To Shine By Designs

Revdex.com spoke with the businessThe customer's bottle that was ordered came in but due to the engraving on the bottle the image would not setThe business offered the bottle without the imagesThe customer did not want it but never asked for a refundthe business is willing to refund that part of
the order

Refund money for bottle as soon as possible
A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Refund money for bottle as soon as possibleA default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
The customer contacted Revdex.com and said no refund has been provided by the business as offered previously.

Review: I was not treated as a valued customer nor where my items that I purchased given in a timely matter after I paid. I would always have to reach out to her and she would make excuses.Desired Settlement: I would like to be refunded for the reminder item that the company never completed. She shall show receipt of purchase because that was also an excuse of why it wasn't received.

Business

Response:

Revdex.com spoke with the business. The customer's bottle that was ordered came in but due to the engraving on the bottle the image would not set. The business offered the bottle without the images. The customer did not want it but never asked for a refund. the business is willing to refund that part of the order.

Consumer

Response:

Refund money for bottle as soon as possibleA default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]

Regards,

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

The customer contacted Revdex.com and said no refund has been provided by the business as offered previously.