Liz Andrew Furniture Reviews (4)
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Liz Andrew Furniture Rating
Description: Furniture - Retail
Address: 131 9th St, Modesto, California, United States, 95351
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www.lizandrewfurniture.com
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This sofas only come with a year warranty from factory for any fabric and leather and year on frame costructionThe only way you can get a extended warranty is if you buy it
FraudThey offered to give me delievery on 11/11/and they never showed upThey said they never got my bed that I ordered in stock so they would have to delievery it the following dayThey never called or delievered my purchased mattressNow I want to cancel it and they are saying there will be a 15% fee to cancel it
I am rejecting this response...
because: I was never offered extended warranty on the sofas. I was expecting more quality of the product for the price of $1550 NOT only 2-3 years. I am a continued Client, I also bought a bed room set for $1500. I guess this is how continued good clients are treated. LIke I said, I feel I got ripped off for only a couple of years of light use on the sofas.
Review: I bought a living room set of 3 sofas and after 2 years of light use the imitation leather started to peal off the sofas, the springs starTed to break and I can feel them when I sit on the sofas, one side of the sofa where the arm rest is came apart. I have been trying to get them fixed since November 2014 but I keep getting put off by a guy named [redacted]. Apparently he can't get a hold of the company that makes them. I paid $1500 for the set. I feel like I got ripped offDesired Settlement: I want my sofas fixed or replaced by the same ones.
Business
Response:
This sofas only come with a 1 year warranty from factory for any fabric and leather and 2 year on frame costruction. The only way you can get a extended warranty is if you buy it.
Consumer
Response:
I am rejecting this response because: I was never offered extended warranty on the sofas. I was expecting more quality of the product for the price of $1550 NOT only 2-3 years. I am a continued Client, I also bought a bed room set for $1500. I guess this is how continued good clients are treated. LIke I said, I feel I got ripped off for only a couple of years of light use on the sofas.