L.K. Creative Sign Inc

Review: I ordered a door extension for the purpose of minimizing cold air from blowing into my business each time someone opens the entrance door. I called L.K. Creative Signs about the following issues but with language barrier and lack of expertise, I ended up with a structure on my storefront that serves no use other than to make my job harder than it already is. This extension will cost me more money in a few weeks because it is messing up my gate!1. The contractor took measurements that did not take into account for fire escapes and as a result, they cut down the dimensions which in turn makes it difficult to get in and out of the store when the gate is down.2. Handrails could not be included after installation. It seems that L.K. Creative Signs Inc doesn't know how to have a consultation that covers legal requirements for safety.3. Door keeps open instead of closing right away in order to prevent cold breeze.4. When I open and close the salon gate, I am left with a very tight space to get out of the extended doorway. If I have a staff member that is bigger than I am try to leave the salon, they would be stuck and this can be an issue.5. My gate is starting to tilt from the fact that there is no clearance between the gate in the open position and the frame of the door extension. In order to pull the gate down I must pull it from one side and that will eventually cause my gate to jam.Desired Settlement: I tried to explain these issues to the person that installed this extension but he made minor adjustments that did not help. I am at the point where I would much rather a refund and move on with my life. I really tried to solve this with L.K. but I can't keep trying anymore.