Mi esperiencia es malísima por sierro me propusieron hacer una recarga a un número en cuba y nunca la residió el cliente quise hablar con alguien ahí pero me dejaron horas en el teléfono y nunca me respondieron ni me regresaron el dinero a mi cuenta de banco creo que son unos estafadores que están jugando con el dinero y el sacrificio de las personas no son profesionales y no deberían seguir impunes y manipulando información personal como numeros de cuentas o de tarjeta de créditos creo que deberían sancionar a los responsables y serrar la agencia son un nido de ratas uno sale de cuba para ayudar a su familia y te encuentras con estas ratas en eua creo que eso no es justo
He started using this company this month because they had a tentative offer $ per minute calls to Cuba, the first time I did well because I could talk to my family, and the communication was good, but today what was my surprise when you pay $ to which supposedly should speak min charge me another minute rate, I contact customer service "pesimo by the way, because they make you wait and you respond with no desire to aclararte your questions" the senorita "Carolina" told me that $ was a promotional rate, which q does not appear in any place of his main pagian q promotes $ / per minute, q rate q were charging me was $ q is the actual rate, something q no says your product or at least did not clarify where I can find that information; nothing good that this company leaves much to be desired since it calls nebulae manipulations and misinformation or promotions to attract customers and then without the slightest delicacy tell you as I said in my the "Miss [redacted] At this time we are informing, $ initial fee, $ rate of the company " Here below I leave my communication with the so-called customer service should be service to the company and who will judge whether you spend your money on this farce, I hope to serve something q, bafternoons Chat started Customer service Thanks for visiting us, how we can help ? Good afternoon, quisera KNOW HOW TO CHARGE THE MIN CUBA [redacted] joined the chat [redacted] , please show me please your email and phone number Already I have an account with UDS My number is XXXXXXXXXX [redacted] LLAMACUBA offers Fee $ a minuteNo hidden fees , NO FEE all-inclusive mobile or landline and SMS FREE Also part of free minutes every dayI add the link to register and http://www.llamacuba.com/llamadas-a-cuba AND WHAT IS THE OFFER / MIN ?? ?????? HELLO THERE SOMEONE ATENDIENDOME ??? [redacted] This is an initial offer And where on your page says that, and where it says Q The fare is NOT SEE THAT PRICE [redacted] Mr [redacted] is a promotional rate, when entering the company is clear, that is initial To be honest, Q NOT REMEMBER ME AND ALSO HAS ALSO EXPLAINED THAT EXPLAINS THE ANNOUNCEMENT Q reads "$ PER MINUTE", BUT DOES NOT SEE ALSO SAYS WHERE Q CHARGED BY MINUTE I know that is not a problem YOURS And excuse me for giving so much talk, but I would appreciate if you gave me an email or a place where I could call and critique ??????????? [redacted] "At this time we are informing, $ initial fee, $ rate of the company." Yeah, well, and then pay, let me tell you that it is very deceptive and manipulative llamacuba the main page, and if I can pave the way to make a complaint I'm going to thank I'm waiting [redacted] Mail ***@llamacuba.com you thank you, all our conversation also makes the arrival q Have a nice day [redacted] with pleasure! Thank you for visiting our web-site , we wish you a great night and hope your visit again You Wait for me sitting , and if up to me and no one else around me q use this service, it is a scam Carolina A good night ! thank you so much for your words You nothing and listen to ud
Neyda
Last month I tried to connect to Cuba . I couldn't because bad connection, the customer service lady told me I did loose my money I wait for more that 15 days to see my money back in my credit card but I didn't. Today I called the supervisor ( She says her name is Leyra Rodriguez) She also told me she is the owner of the company , and she is going to keep my money even if I didn't use for the call. I'm very disappointed with the service that this company offer to the public.
I do not recommend anybody at all using the services this company offersThe December 11, following instructions of Mr *** on chat (LlamaCuba representative) we charged a Nauta account for a family member in CubaSupposedly my relative should receive three times the amount that I've deposited here based in a promotion they had in that moment That never happenedMy relative received just CUC, and worse than that, when I call them back to claim for this issue, they told me that unfortunately for me , the promotion did not applied for Nauta accounts, contrarily to what Mr *** told me that day, but even worse, despite I got a receipt of payment online where clearly they say that I deposited dollars and the user in Cuba has received CUC, Now they are insisting on say that it is impossible that I can have a receipt, because they do not give that kind of receiptI have the printed receipt on my hands right now, Am I crazy? or the representative is calling me a liar
I feel really impotent and bad, because even with the receipt in my hands I cannot do anything My relative in Cuba never received what they promiseI spoke with Ms Camila the day December at approximately noon who call me liar, and with Ms Carolina , who hung up the phone before I finishReally bad customer service, by the way
Be very careful I you decide to put your car information in their handsI am really disappointed
He started using this company this month because they had a tentative offer $ 0.25 per minute calls to Cuba, the first time I did well because I could talk to my family, and the communication was good, but today what was my surprise when you pay $ 10.00 to which supposedly should speak 40 min charge me another minute rate, I contact customer service "pesimo by the way, because they make you wait and you respond with no desire to aclararte your questions"
the senorita "Carolina" told me that $ 0.25 was a promotional rate, which q does not appear in any place of his main pagian q promotes $ 0.25 / per minute, q rate q were charging me was $ 0.49 q is the actual rate, something q no says your product or at least did not clarify where I can find that information; nothing good that this company leaves much to be desired since it calls nebulae manipulations and misinformation or promotions to attract customers and then without the slightest delicacy tell you as I said in my
the "Miss [redacted] At this time we are informing, $ 0.25 initial fee, $ 0.49 rate of the company "
Here below I leave my communication with the so-called customer service should be service to the company and who will judge whether you spend your money on this farce, I hope to serve something q, b. afternoons
Chat started
Customer service
Thanks for visiting us, how we can help ?
Good afternoon, quisera KNOW HOW TO CHARGE THE MIN CUBA
[redacted] joined the chat
[redacted] , please show me please your email and phone number
Already I have an account with UDS
My number is XXXXXXXXXX
[redacted]
LLAMACUBA offers Fee $ 0.49 a minute. No hidden fees , NO FEE all-inclusive mobile or landline and SMS FREE . Also part of 100 free minutes every day. I add the link to register and http://www.llamacuba.com/llamadas-a-cuba
AND WHAT IS THE OFFER 0.25 / MIN ??
??????
HELLO THERE SOMEONE ATENDIENDOME ???
[redacted]
This is an initial offer
And where on your page says that, and where it says Q The fare is 0.49 NOT SEE THAT PRICE
[redacted]
Mr. [redacted] is a promotional rate, when entering the company is clear, that is initial.
To be honest, Q NOT REMEMBER ME AND ALSO HAS ALSO EXPLAINED THAT EXPLAINS THE ANNOUNCEMENT Q reads "$ 0.25 PER MINUTE", BUT DOES NOT SEE ALSO SAYS WHERE 0.49 Q CHARGED BY MINUTE
I know that is not a problem YOURS And excuse me for giving so much talk, but I would appreciate if you gave me an email or a place where I could call and critique
???????????
[redacted]
"At this time we are informing, $ 0.25 initial fee, $ 0.49 rate of the company."
Yeah, well, and then pay, let me tell you that it is very deceptive and manipulative llamacuba the main page, and if I can pave the way to make a complaint I'm going to thank
I'm waiting
[redacted]
Mail [redacted]@llamacuba.com
you
thank you, all our conversation also makes the arrival q Have a nice day
[redacted]
with pleasure!
Thank you for visiting our web-site , we wish you a great night and hope your visit again.
You
Wait for me sitting , and if up to me and no one else around me q use this service, it is a scam
Carolina
A good night ! thank you so much for your words
He started using this company this month because they had a tentative offer $ per minute calls to Cuba, the first time I did well because I could talk to my family, and the communication was good, but today what was my surprise when you pay $ to which supposedly should speak min charge me another minute rate, I contact customer service "pesimo by the way, because they make you wait and you respond with no desire to aclararte your questions" the senorita "Carolina" told me that $ was a promotional rate, which q does not appear in any place of his main pagian q promotes $ / per minute, q rate q were charging me was $ q is the actual rate, something q no says your product or at least did not clarify where I can find that information; nothing good that this company leaves much to be desired since it calls nebulae manipulations and misinformation or promotions to attract customers and then without the slightest delicacy tell you as I said in my the "Miss [redacted] At this time we are informing, $ initial fee, $ rate of the company " Here below I leave my communication with the so-called customer service should be service to the company and who will judge whether you spend your money on this farce, I hope to serve something q, bafternoons Chat started Customer service Thanks for visiting us, how we can help ? Good afternoon, quisera KNOW HOW TO CHARGE THE MIN CUBA [redacted] joined the chat [redacted] , please show me please your email and phone number Already I have an account with UDS My number is XXXXXXXXXX [redacted] LLAMACUBA offers Fee $ a minuteNo hidden fees , NO FEE all-inclusive mobile or landline and SMS FREE Also part of free minutes every dayI add the link to register and http://www.llamacuba.com/llamadas-a-cuba AND WHAT IS THE OFFER / MIN ?? ?????? HELLO THERE SOMEONE ATENDIENDOME ??? [redacted] This is an initial offer And where on your page says that, and where it says Q The fare is NOT SEE THAT PRICE [redacted] Mr [redacted] is a promotional rate, when entering the company is clear, that is initial To be honest, Q NOT REMEMBER ME AND ALSO HAS ALSO EXPLAINED THAT EXPLAINS THE ANNOUNCEMENT Q reads "$ PER MINUTE", BUT DOES NOT SEE ALSO SAYS WHERE Q CHARGED BY MINUTE I know that is not a problem YOURS And excuse me for giving so much talk, but I would appreciate if you gave me an email or a place where I could call and critique ??????????? [redacted] "At this time we are informing, $ initial fee, $ rate of the company." Yeah, well, and then pay, let me tell you that it is very deceptive and manipulative llamacuba the main page, and if I can pave the way to make a complaint I'm going to thank I'm waiting [redacted] Mail ***@llamacuba.com you thank you, all our conversation also makes the arrival q Have a nice day [redacted] with pleasure! Thank you for visiting our web-site , we wish you a great night and hope your visit again You Wait for me sitting , and if up to me and no one else around me q use this service, it is a scam Carolina A good night ! thank you so much for your words You nothing and listen to ud
muy mal sevicio (horrible service)
Neyda
Last month I tried to connect to Cuba . I couldn't because bad connection, the customer service lady told me I did loose my money I wait for more that 15 days to see my money back in my credit card but I didn't. Today I called the supervisor ( She says her name is Leyra Rodriguez) She also told me she is the owner of the company , and she is going to keep my money even if I didn't use for the call. I'm very disappointed with the service that this company offer to the public.
I do not recommend anybody at all using the services this company offersThe December 11, following instructions of Mr *** on chat (LlamaCuba representative) we charged a Nauta account for a family member in CubaSupposedly my relative should receive three times the amount that I've deposited here based in a promotion they had in that moment That never happenedMy relative received just CUC, and worse than that, when I call them back to claim for this issue, they told me that unfortunately for me , the promotion did not applied for Nauta accounts, contrarily to what Mr *** told me that day, but even worse, despite I got a receipt of payment online where clearly they say that I deposited dollars and the user in Cuba has received CUC, Now they are insisting on say that it is impossible that I can have a receipt, because they do not give that kind of receiptI have the printed receipt on my hands right now, Am I crazy? or the representative is calling me a liar
I feel really impotent and bad, because even with the receipt in my hands I cannot do anything My relative in Cuba never received what they promiseI spoke with Ms Camila the day December at approximately noon who call me liar, and with Ms Carolina , who hung up the phone before I finishReally bad customer service, by the way
Be very careful I you decide to put your car information in their handsI am really disappointed
He started using this company this month because they had a tentative offer $ 0.25 per minute calls to Cuba, the first time I did well because I could talk to my family, and the communication was good, but today what was my surprise when you pay $ 10.00 to which supposedly should speak 40 min charge me another minute rate, I contact customer service "pesimo by the way, because they make you wait and you respond with no desire to aclararte your questions"
the senorita "Carolina" told me that $ 0.25 was a promotional rate, which q does not appear in any place of his main pagian q promotes $ 0.25 / per minute, q rate q were charging me was $ 0.49 q is the actual rate, something q no says your product or at least did not clarify where I can find that information; nothing good that this company leaves much to be desired since it calls nebulae manipulations and misinformation or promotions to attract customers and then without the slightest delicacy tell you as I said in my
the "Miss [redacted] At this time we are informing, $ 0.25 initial fee, $ 0.49 rate of the company "
Here below I leave my communication with the so-called customer service should be service to the company and who will judge whether you spend your money on this farce, I hope to serve something q, b. afternoons
Chat started
Customer service
Thanks for visiting us, how we can help ?
Good afternoon, quisera KNOW HOW TO CHARGE THE MIN CUBA
[redacted] joined the chat
[redacted] , please show me please your email and phone number
Already I have an account with UDS
My number is XXXXXXXXXX
[redacted]
LLAMACUBA offers Fee $ 0.49 a minute. No hidden fees , NO FEE all-inclusive mobile or landline and SMS FREE . Also part of 100 free minutes every day. I add the link to register and http://www.llamacuba.com/llamadas-a-cuba
AND WHAT IS THE OFFER 0.25 / MIN ??
??????
HELLO THERE SOMEONE ATENDIENDOME ???
[redacted]
This is an initial offer
And where on your page says that, and where it says Q The fare is 0.49 NOT SEE THAT PRICE
[redacted]
Mr. [redacted] is a promotional rate, when entering the company is clear, that is initial.
To be honest, Q NOT REMEMBER ME AND ALSO HAS ALSO EXPLAINED THAT EXPLAINS THE ANNOUNCEMENT Q reads "$ 0.25 PER MINUTE", BUT DOES NOT SEE ALSO SAYS WHERE 0.49 Q CHARGED BY MINUTE
I know that is not a problem YOURS And excuse me for giving so much talk, but I would appreciate if you gave me an email or a place where I could call and critique
???????????
[redacted]
"At this time we are informing, $ 0.25 initial fee, $ 0.49 rate of the company."
Yeah, well, and then pay, let me tell you that it is very deceptive and manipulative llamacuba the main page, and if I can pave the way to make a complaint I'm going to thank
I'm waiting
[redacted]
Mail [redacted]@llamacuba.com
you
thank you, all our conversation also makes the arrival q Have a nice day
[redacted]
with pleasure!
Thank you for visiting our web-site , we wish you a great night and hope your visit again.
You
Wait for me sitting , and if up to me and no one else around me q use this service, it is a scam
Carolina
A good night ! thank you so much for your words
You
nothing and listen to ud