Dear Revdex.com, Inc.,With regards to Revdex.com ID [redacted] , LLumber was aware of two customer Issues; The customer was dissatisfied with out of pieces of 2x10x18' SPFThe customer claimed to be short pieces of 2x6x14' SPI' Loffered a full refund to the customer on both Issues, as mentioned In the customer's "statement of the problem." As, of the time of writing this response, the customer elected to keep and use the two pieces of 2x1Ox18' SPF, and elected to take a refund for the pieces of 2x6x14' SPFLpromptly Issued the refund on 6/6/Lfeels that the refund Is the best solution at this pointThe customer made it clear that he does not want to come to the store to pick out new pieces due to time constraints! Without the customer picking pieces that he is completely satisfied with, there is no way to guarantee that any replacement pieces sent would be to his liking.Sincerely, Stephen [redacted] - Sales Manager LLumber Corporation, Buffalo Store
Dear Revdex.com, Inc.,With regards to Revdex.com ID [redacted] , LLumber was aware of two customer Issues; The customer was dissatisfied with out of pieces of 2x10x18' SPFThe customer claimed to be short pieces of 2x6x14' SPI' Loffered a full refund to the customer on both Issues, as mentioned In the customer's "statement of the problem." As, of the time of writing this response, the customer elected to keep and use the two pieces of 2x1Ox18' SPF, and elected to take a refund for the pieces of 2x6x14' SPFLpromptly Issued the refund on 6/6/Lfeels that the refund Is the best solution at this pointThe customer made it clear that he does not want to come to the store to pick out new pieces due to time constraints! Without the customer picking pieces that he is completely satisfied with, there is no way to guarantee that any replacement pieces sent would be to his liking.Sincerely, Stephen [redacted] - Sales Manager LLumber Corporation, Buffalo Store