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L&M Tours Reviews (2)

L& M tours bought out Biss Tours and did not even bother to change the brochure. For lack of anything else in the area, I've taken several tours with L & M and each was on a declining scale. The booking agents are rude. Itineraries are changed and announced on the bus without prior notice. Hotels and restaurant stops are non negotiable and are of the worst quality.The tour guides are very totalitarian and forget that it is all about the CUSTOMER. There has never been a trip without a bathroom malfunction or a horrible smell in the bathroom or the bus breaking down. Never have they allowed for time lost due to malfunctions and cut that time off a sightseeing trip or another stop. They also never sent for a back up bus no matter how close we were to the city. Once we stood in SI for 2 hours. The tour guides think that making fun of Americans is a fun thing to do and play stupid trivia aimed at the geriatric population. Well, I am not. I am also not inclined to watch John Wayne or listen to Patsy Kline. I am 50 years old! I don't like to drive and I just want to relax. I usually take them to Tanglewood for a classical performance. The wasted time and stops that they make in subpar places are beyond reason. Then we get stuck in traffic on the way to Tanglewood. It's much better to get there on time and allow to walk around the grounds, shop and eat at Tanglewood as well. The drivers speed horribly on the way back and if you complain, there is no response. That sums it up.

Review: I Request From Lm Tour To Stop Sending Unsolicited Email.They Are Rated D.Stay Away From Them.Desired Settlement: To Remove From Thier Emial List.

Consumer

Response:

At this time, my complaint, ID [redacted]regarding L&M Tours has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

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Description: TOURS-OPERATORS & PROMOTERS

Address: 449 Main St, Presque Isle, Maine, United States, 04769-2651

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