Apparently MrG [redacted] did not make it clear to the customer about our time and material billing as opposed to our fixed contract pricing As mentioned in my previous response to [redacted] 's complaint, our company policy calls for a letter of confirmation being mailed to the customer explaining the time and material billing, etc We considered [redacted] to have received the letter of confirmation since it was not returned to our office as undeliverable Attached is a copy of the letter of confirmation.We apologize for any inconvenience this matter may have caused our customer We will consider the following as final settlement in this matter as per the attached revised billing:Trim Nails - White $ 3.71Labor 120.00Total Balance Due $ 123.71Upon payment of the revised balance due of $we will consider [redacted] 's account paid in full A receipted copy of the revised billing will be mailed to the customer after final payment is received.George *F*
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Apparently MrG [redacted] did not make it clear to the customer about our time and material billing as opposed to our fixed contract pricing As mentioned in my previous response to [redacted] 's complaint, our company policy calls for a letter of confirmation being mailed to the customer explaining the time and material billing, etc We considered [redacted] to have received the letter of confirmation since it was not returned to our office as undeliverable Attached is a copy of the letter of confirmation.We apologize for any inconvenience this matter may have caused our customer We will consider the following as final settlement in this matter as per the attached revised billing:Trim Nails - White $ 3.71Labor 120.00Total Balance Due $ 123.71Upon payment of the revised balance due of $we will consider [redacted] 's account paid in full A receipted copy of the revised billing will be mailed to the customer after final payment is received.George *F
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[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]