LMN Landscape Management, LLC

good afternoon, I have spoken to [redacted] a few times , as soon as he left me a vocie mail the issue was regarding what lender the vehicle was to be paid off , we sent the check to [redacted] based on the information " GMAC " we since discovered it was [redacted] who was the lien holderyou will see in the docs the check was mailed and returned from ***we have since made the payoff via [redacted] and I have called [redacted] at [redacted] to let her know, I left her messagesi included the tracking number for [redacted] and the check number / this was also given to [redacted] , please dont share any docs with inyone with out my consent PLEASE Not even our customer, the docs provided are for Revdex.com only...thank you [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They have only partially corrected the problemThey finally paid of my trade in but, haven't fixed the negative marks on my credit yet Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your
reference, details of the offer I reviewed appear below
I was promised from *** with superstition auto nation that this issue will be resolved and they were working with *** on getting this straighten out on June 4, he left me a voicemail messageI was promised I will get a new billing statement reflecting the new payment due dateI have not received nor heard from anyone since that timeI logged into the *** site today hoping to see the changes made, they are still reflecting the wrong date, now this is showing payment past dueI called *** spoke to supervisior ***, he stated that I am past due and knows nothing about this being a mistake and are standing by the payment due date on June 9, 2015, I asked him if there were notes on the account, nothing foundI called and left *** a voicemail message back today, have not heard back from him, his number is ###-###-####Please let me know if there is anything else I can do
Regards,
*** ***

To whom it may concern,Please reference this matter to Scott Sniffin who I included in this email.I am no longer the contact for this Store .Thank you Warren

I just spoke to our customer .. I have given her the new account number and confirmed with her the new payment date

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They have only partially corrected the problem. They finally paid of my trade in but, haven't fixed the negative marks on my credit yet.
Regards,
[redacted]

I have spoken to [redacted] and I have made many calls to [redacted] at [redacted] The loan has been paid in full , I have let [redacted] know that I would type a letter stating the time line when he traded his vehicle and when it was paid off.I last left off with [redacted] he was going to call [redacted] and have her call me , I have also reached out to our contacts at GM on behalf of [redacted]

we have worked out all the issues and we are very sorry for the trouble to our customer

good afternoon, I have spoken to [redacted] a few times , as soon as he left me a vocie mail the issue was regarding what lender the vehicle was to be paid off , we sent the check to [redacted] based on the information " GMAC " we since discovered it was [redacted] who was the lien holderyou will see in...

the docs the check was mailed and returned from [redacted]. we have since made the payoff via [redacted] and I have called [redacted] at [redacted] to let her know, I left her 3 messages. I included the tracking number for [redacted] and the check number / this was also given to [redacted] , please dont share any docs with inyone with out my consent PLEASE ....  Not even our customer, the docs provided are for Revdex.com only...thank you [redacted]