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Loan One, A Division of The Union Bank Company

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Loan One, A Division of The Union Bank Company Reviews (2)

** ** ***
Thank you for the opportunity to address Ms***’s concerns Loan One, a division of Benchmark Bank, deeply appreciates the service of all veterans to this country, and the sacrifices they have made on our behalf In addition to annually assisting hundreds of Veterans obtain
VA guaranteed and conventional home loans; we further support Veterans by employing them and members of their families within our organization It appears, however, that Ms*** did not completely understand the VA loan application process and documentation requirements Nevertheless, Ms*** was provided with multiple loan options that she declined to accept Each time she rejected an option, we attempted to provide her with an acceptable alternativeProcessing subsequent alternatives ultimately required additional time and necessitated additional documentation as required by the VA Ultimately, we were unable to provide Ms*** with an acceptable accommodation, and we are disappointed that we could not assist her Still, we are troubled by Ms***’s claims that someone within our organization advised her not to pay her debts We do not advocate that any customer forsake their credit obligations while awaiting a response to a loan application On the contrary, a failure to make required payments to creditors could negatively impact a customer’s credit rating
At this time, we cannot provide the mortgage loan as Ms*** has requested, but if she would like to reapply, we will do everything we can to assist herWe are not currently her mortgage lender, so unfortunately we cannot return or refund any previous mortgage payments as she has requestedWe worked hard to find an amicable solution for this loan, and we regret we weren’t able to help Ms***s
Sincerely, Loan One, a division of Benchmark Bank
Steve F*

** ** ***
Thank you for the opportunity to address Ms***’s concernsLoan One, a division of Benchmark Bank, deeply appreciates the service of all veterans to this country, and the sacrifices they have made on our behalfIn addition to annually assisting hundreds of Veterans obtain
VA guaranteed and conventional home loans; we further support Veterans by employing them and members of their families within our organizationIt appears, however, that Ms*** did not completely understand the VA loan application process and documentation requirementsNevertheless, Ms*** was provided with multiple loan options that she declined to acceptEach time she rejected an option, we attempted to provide her with an acceptable alternativeProcessing subsequent alternatives ultimately required additional time and necessitated additional documentation as required by the VAUltimately, we were unable to provide Ms*** with an acceptable accommodation, and we are disappointed that we could not assist herStill, we are troubled by Ms***’s claims that someone within our organization advised her not to pay her debtsWe do not advocate that any customer forsake their credit obligations while awaiting a response to a loan applicationOn the contrary, a failure to make required payments to creditors could negatively impact a customer’s credit rating
At this time, we cannot provide the mortgage loan as Ms*** has requested, but if she would like to reapply, we will do everything we can to assist herWe are not currently her mortgage lender, so unfortunately we cannot return or refund any previous mortgage payments as she has requestedWe worked hard to find an amicable solution for this loan, and we regret we weren’t able to help Ms***s
Sincerely, Loan One, a division of Benchmark Bank
Steve F*

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Address: 461 Beecher Rd, Columbus, Ohio, United States, 43230-6794

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