I have clear evidence that AA Mobility is guilty of deceptive marketing. My doctor sent them a prescription...and the accompanying paperwork...for specifically a power scooter, since among my maladies I have restless leg syndrome. A few months later, they sent her a letter claiming I had come to their office and said I could not use a power scooter, but must have a power chair (motorized wheel chair). So they said she needed to send them a prescription...and the accompanying paperwork for a power chair, without notifying me about it. For the next few months, every time I talked to them we discussed a power scooter. Then, when it looked like it was too late to change this, I received a phone call telling me what they had done. Fortunately, my doctor was able to void the order. If not I would have been stuck with a device I literally cannot use. And since Medicare was paying for it, I would not have been able to buy a power scooter for another 5 years.
I have clear evidence that AA Mobility is guilty of deceptive marketing. My doctor sent them a prescription...and the accompanying paperwork...for specifically a power scooter, since among my maladies I have restless leg syndrome. A few months later, they sent her a letter claiming I had come to their office and said I could not use a power scooter, but must have a power chair (motorized wheel chair). So they said she needed to send them a prescription...and the accompanying paperwork for a power chair, without notifying me about it. For the next few months, every time I talked to them we discussed a power scooter. Then, when it looked like it was too late to change this, I received a phone call telling me what they had done. Fortunately, my doctor was able to void the order. If not I would have been stuck with a device I literally cannot use. And since Medicare was paying for it, I would not have been able to buy a power scooter for another 5 years.