Loan Servicing Group

Dear [redacted] ,We are in receipt of you letter dated November 6, 2015, posted in our office dated November 19, We appreciate the opportunity to present our side and our positon regarding this file.In August 2015, we sent notices in regards to offers and various options in collecting monthly payments.The borrower in not under any obligations to accept the payment options and they can mail their payments.We have been collecting payments on this mortgage since November This is a secured loan, copies of mortgage, Payment history and assignment are hereto attached.Additionally, as per fixed rate note, the contractual monthly mortgage payment is $however, we have been assisting the borrower and accepting a lower monthly payment of $-Please contact our office if you need any additional information[redacted] , Manager

Dear [redacted] , We are in receipt of you letter dated November 6, 2015, posted in our office dated November 19, We appreciate the opportunity to present our side and our positon regarding this fileIn August 2015, we sent notices in regards to offers and various options in collecting monthly paymentsThe borrower in not under any obligations to accept the payment options and they can mail their paymentsWe have been collecting payments on this mortgage since November This is a secured loan, copies of mortgage, Payment history and assignment are hereto attachedAdditionally, as per fixed rate note, the contractual monthly mortgage payment is $however, we have been assisting the borrower and accepting a lower monthly payment of $- Please contact our office if you need any additional information [redacted] , Manager

I`m not sure what a marketplace Interaction is.Initial contact has been by phoneI do not recall signing any document I,did agree to pay monthly( verbally)Payment was to be deducted from my checking account monthlyI was told several months ago, that the bank deduction was no longer availableMy Debit card number was requested which raised a red flagA Consultant from the Pennsylvania.Attorney General stated request(debit card) was illegal and dangerousAs stated in the complaint, I received unprofessional looking payment coupons/envelopesThe payments were also increased .I explained to David ? that this is a hardship with no resolution I requested a statement of regarding the debtor and balance owed without resultsI need these documents I would like to know if this a Bonafide Company .I would to withhold all payments until this is resolved

I`m not sure what a marketplace Interaction is.Initial contact has been by phoneI do not recall signing any document I,did agree to pay monthly( verbally)Payment was to be deducted from my checking account monthlyI was told several months ago, that the bank deduction was no
longer availableMy Debit card number was requested which raised a red flagA Consultant from the Pennsylvania.Attorney General stated request(debit card) was illegal and dangerousAs stated in the complaint, I received unprofessional looking payment coupons/envelopesThe payments were also increased .I explained to David ? that this is a hardship with no resolution I requested a statement of regarding the debtor and balance owed without resultsI need these documentsI would like to know if this a Bonafide Company .I would to withhold all payments until this is resolved

Dear [redacted],We are in receipt of you letter dated November 6, 2015, posted in our office dated November 19, 2015. We appreciate the opportunity to present our side and our positon regarding this file.In August 2015, we sent notices in regards to offers and various options in collecting monthly payments.The borrower in not under any obligations to accept the payment options and they can mail their payments.We have been collecting payments on this mortgage since November 2009. This is a secured loan, copies of mortgage, 2015 Payment history and assignment are hereto attached.Additionally, as per fixed rate note, the contractual monthly mortgage payment is $308.65 however, we have been assisting the borrower and accepting a lower monthly payment of $150.00. -Please contact our office if you need any additional information.[redacted], Manager

I`m not sure what a marketplace Interaction is.Initial contact has been by phone. I do not recall signing any document  I,did agree to pay 150.00 monthly( verbally). Payment was to be deducted from  my checking account monthly. I was told several months ago, that the bank...

deduction was no longer available. My Debit card number was requested which raised a red flag. A Consultant from the Pennsylvania.Attorney General stated request(debit card)  was illegal and dangerous. As stated in the complaint, I received unprofessional looking payment coupons/envelopes. The payments were also increased .I explained to David ? that this is a hardship with no resolution
 I requested a statement of regarding the debtor and balance owed without results. I need these documents
I would like to know if this a Bonafide Company .I would to withhold all payments until this is resolved

Dear [redacted],
We are in receipt of you letter dated November 6, 2015, posted in our office dated November 19, 2015. We appreciate the opportunity to present our side and our positon regarding this file.
In August 2015, we sent notices in regards to offers and various options in collecting monthly payments.
The borrower in not under any obligations to accept the payment options and they can mail their payments.
We have been collecting payments on this mortgage since November 2009. This is a secured loan, copies of mortgage, 2015 Payment history and assignment are hereto attached.
Additionally, as per fixed rate note, the contractual monthly mortgage payment is $308.65 however, we have been assisting the borrower and accepting a lower monthly payment of $150.00. -
Please contact our office if you need any additional information.
[redacted], Manager

Review: 1. have been asked several times to change previous agreement of monthly withdrawal from my checking account. Contact person continues ask for Debit card #.I was informed by the Pennsylvania.Attorney General Office, that request is illegal and dangerous.

ORIGINAL ARRANGEMENT HAS INCREASED with no formal notification.

Originator of debt or balance owed. Payment envelopes and invoices don't appear professionalDesired Settlement: Is the Company a Legal or a scam

Consumer

Response:

I`m not sure what a marketplace Interaction is.Initial contact has been by phone. I do not recall signing any document I,did agree to pay 150.00 monthly( verbally). Payment was to be deducted from my checking account monthly. I was told several months ago, that the bank deduction was no longer available. My Debit card number was requested which raised a red flag. A Consultant from the Pennsylvania.Attorney General stated request(debit card) was illegal and dangerous. As stated in the complaint, I received unprofessional looking payment coupons/envelopes. The payments were also increased .I explained to David ? that this is a hardship with no resolution I requested a statement of regarding the debtor and balance owed without results. I need these documentsI would like to know if this a Bonafide Company .I would to withhold all payments until this is resolved

Business

Response:

Dear [redacted],We are in receipt of you letter dated November 6, 2015, posted in our office dated November 19, 2015. We appreciate the opportunity to present our side and our positon regarding this file.In August 2015, we sent notices in regards to offers and various options in collecting monthly payments.The borrower in not under any obligations to accept the payment options and they can mail their payments.We have been collecting payments on this mortgage since November 2009. This is a secured loan, copies of mortgage, 2015 Payment history and assignment are hereto attached.Additionally, as per fixed rate note, the contractual monthly mortgage payment is $308.65 however, we have been assisting the borrower and accepting a lower monthly payment of $150.00. -Please contact our office if you need any additional information.[redacted], Manager