Loanleaders of America Inc

We are currently working with the applicant to get his loan processed and approvedDue to several issues, the processing time was longer than expectedWe have now effectively communicated those issues to the applicant, and we are working with him to resolve these issues to get his loan closed
LoanLeaders of America and the applicant both consider this issue resolved

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted]
[redacted]
[redacted]
November 10, 2014
Attention: Revdex.com Complaint
Resolution Department
To whom it may concern:
In regards to the complaint filed
by Ms.[redacted], I would like to present additional documentation for review.
This document provides evidence that...

Ms. O’[redacted] inquired about a residential
mortgage on the internet. This information was then filtered by a company
called LoanBright.com, a third-party marketing company responsible for
providing high quality data.
Based on our research, we have
identified that Ms. O’[redacted] provided her contact information to LoanBright.com
which then was forwarded to our loan agents to be contacted. Although we have
tried previously to be in touch with Ms. O’[redacted] via email to get additional
information pertaining to the complaint she filed, the email she provided was
also invalid. I would like Ms. O’[redacted] to provide documentation which can
support her complaint for review. Our organization takes the rules and
regulations mandated by the FTC extremely seriously.
The following documents provides
evidence that her information was provided to Loanbirght which was imported in
to our lead management software. This software identifies the source of the
customer data and basic contact information. Ms. O’[redacted] has also indicated
that she was reached by mail. However, our organization does not conduct any
business by mail. Loanleaders of America, Inc. acts as a party which responds
to inquiries made by consumers who are interested in residential mortgages. Our
organization does not solicit business, but rather receives inquires made by
customers via the internet. We would also like Ms. O’[redacted] to provide a copy
of the mail she claimed to have received from our company.
Effective as of October 15, 2014
her status has been marked as DNC (DO NOT CALL) in our system. She filled a
claim on October 24, 2014 to the Revdex.com. We would like to know if Ms. O’[redacted]
confused us for a different company that was trying to contact her. If so, we
would greatly appreciate the retraction of this complaint.
In closing, I hope the
information provided is sufficient in assisting Ms. O’[redacted] with the understanding
of our lead management protocols. We would greatly appreciate it if the
complaint can be retracted. There can be other companies which may not be
following the solicitation rules mandated by the FTC. Ms. O’[redacted] may have
confused those companies with our organization. If you have any questions
please feel free to contact me.
Sincerely,
[redacted]
Compliance Manager
Loanleaders of America, Inc.

[redacted]
[redacted]
 
November 10, 2014
 
 
Attention:...

Revdex.com
Complaint Resolution Department To whom it may concern:
In regards to the complaint filed by Ms.[redacted], I would like to present additional documentation for
review. This document provides evidence that Ms.[redacted] inquired about a residential mortgage on the internet. This information was then filtered by a company called LoanBright.com, a third-party
marketing company responsible for providing high
quality data.
 
 
Based on our research, we have identified that Ms.[redacted] provided her contact information to LoanBright.com which then was forwarded to our loan agents to be contacted. Although we have tried previously to be in touch with Ms. O’malley via email to get additional information pertaining to the
complaint she filed, the email she provided was also invalid. I would like Ms.[redacted] to provide
documentation
which can support her complaint for review. Our organization  takes the rules and
regulations mandated by the FTC extremely seriously.
 
 
The following documents provides evidence that her information was provided to Loanbirght
which was imported in to our lead management software. This software identifies the source of the customer data and basic contact information. Ms. O’[redacted] has also indicated that she was reached by mail. However, our organization does not conduct any business by mail. Loanleaders of America, Inc. acts as a party
which responds to inquiries made by consumers who are interested  in  residential mortgages. Our
organization does not solicit business, but rather receives inquires
made by customers via the internet.
We would also like Ms. O’[redacted]to provide a copy of the mail she claimed to have received from our
company.
 
 
Effective as of October 15, 2014 her status has been marked as DNC (DO NOT CALL) in our system. She
filled a claim on October 24, 2014 to the Revdex.com. We would like to know if Ms. O’[redacted] confused us for a
 
 
different company that was trying to contact her. If so, we would greatly appreciate the retraction of this
complaint.
 
 
In closing, I hope the information provided is sufficient in assisting Ms.[redacted] with the understanding
of
our lead management protocols. We would greatly appreciate it if the complaint can be retracted. There can be other companies which may not be following the solicitation rules mandated by the FTC. Ms.[redacted] may have confused
those companies with our organization. If you have any questions please feel
free to contact me.
 
 
Sincerely,
[redacted] Compliance Manager
Loanleaders of
America, Inc.