February 23, [redacted] Revdex.com Eastern Washingtonc/o [redacted] @spokane.Revdex.com.orgRe: ID # [redacted] ***Dear [redacted] ,I am responding to the above referenced complaint which I received early last week.Complete Real Estate SeiViceMs [redacted] purchased a home in a subdivision where we represent Hayden HomesShe purchased herhome in May of At the time of purchase Ms [redacted] was represented by [redacted] of [redacted] a licensed Real Estate BrokerageI am not sure what Ms [redacted] is referring to when she saysshe was lied toIt was not by Kestell Co or any of our Brokers, nor by Hayden Homes.Ms [redacted] was provided with a copy of the CC&Rs at the time she entered into a purchase and saleagreement to purchase her homeThose CC&Rs provide for certain restrictions regarding parking of RV'setc, and specifically state they must be screened, or placed behind a fenceThe RV that Ms [redacted] isreferring to is placed behind a fence and was approved by Hayden Homes.I believe some progress has been made to resolve Ms***s concernsI am attaching some photos anda screen shot of a message from Ms [redacted] to her neighbor with the RVThese people have taken it uponthemselves to attempt to screen the view as Ms [redacted] has requested.I am concerned with the slanderous nature of Ms***s complaint if it is in fact directed at Kestel I Co,or myself.Please let me know if I can provide any additional information in this matter Sincerely, Jack K [redacted] Designated BrokerKestell Co., Realtors
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.Regards, [redacted] Revdex.com I am rejecting this response in that it is and totally without merit I was orginally shown the house by Sarah, an employee of Kestell Realty on two separate occasions and once by MrK [redacted] , himself I specifically asked about the ability to park motorhomes or RV's on the lots and was told in front of a witness, who is willing to testify to this affect ( Mrs [redacted] ), that NO mototrhomes would be allowed on that lotRegardless of the CCR's, I took her word for it in that many of the lots in this development are not conducive to the parking of a vehicle of this size on them including this one I purchased the home using a different realtor because as I know there is a tenatible relationship between a realtor and a buyer and a realtor and a seller and I felt that MY interests would be better served by having a different realtor than those working the development would provide On February 6, 2016, I went over to meet with my neighbors to try to keep things from escalating into a more contentious relationship We discussed how the Kestell Realty Group had made special provisions to finish their garage and provide them with garage door openers if they would keep their motorhome offsite during the first year that they were marketing the houses in the development in exchange for these improvements I asked them to come over and view their motorhome from my home which blocks, in it's entirety, the one window of my living room After seeing the effects of this, they asked if there was a "TEMPORARY " solution to the problem until they could or I could come up with something better I told them I knew of no solution, and they were not going to move the motorhome, and so they proposed placing the arborvitae that they purchased on their picnic table so that at the very least" I can look out onto something green" instead of the back end of their motorhome When they did this I expressed my appreciation for their efforts but did not agree that this was the "sollution" to the problemI waS JUST THANKFUL TO NOT HAVE TO LOOK OUT ONTO THAT WHEN I AM HOME OR HAVE COMPANY I AND THEY BOTH realized that this would be TEMPORARY and would provide some relief while I awaited some resolution from the Revdex.com and my claim to the Board of EthicsI never agreee that this is the END DECISION but I did want them to know that I appreciated their efforts This was not and never will be the acceptable solution to this problem OnFebruary 18, I was called by Sarah and returned her call on 2/19/and she told me that she had been asked by Jack to "make reach out to me to see if I would be agreeable to meeting with him and [redacted] , from Hayden Homes" to see if we could not find an acceptable resolutionI told her that I was not sure what that would accomplish but I am always willing to listenShe asked me what I was looking for to solve the problem and I told her that I was looking for something that would provide screening so that I do not have to look at that motorhome from every room on the back side of my house..be that screening or moving the vehicle She then told me that they would be happy to meet with me but first I would have "withdraw both of my complaints" I do not take kindly to being blackmailed and this was so aggregious that I would not have met with them even if they wanted to after this This is the sort of business practices that churn my stomach and speaks to the level of level of inappropriate business practices that Kestell Realty is practicing I should not be surprised that they are trying to push this off onto others by their lies and deceit but I am not going to tolerate this How unfortunate because I wanted to avoid legal remedies [redacted] KE
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.Regards, [redacted] Revdex.com I am rejecting this response in that it is and totally without merit I was orginally shown the house by Sarah, an employee of Kestell Realty on two separate occasions and once by MrK [redacted] , himself I specifically asked about the ability to park motorhomes or RV's on the lots and was told in front of a witness, who is willing to testify to this affect ( Mrs [redacted] ), that NO mototrhomes would be allowed on that lotRegardless of the CCR's, I took her word for it in that many of the lots in this development are not conducive to the parking of a vehicle of this size on them including this one I purchased the home using a different realtor because as I know there is a tenatible relationship between a realtor and a buyer and a realtor and a seller and I felt that MY interests would be better served by having a different realtor than those working the development would provide On February 6, 2016, I went over to meet with my neighbors to try to keep things from escalating into a more contentious relationship We discussed how the Kestell Realty Group had made special provisions to finish their garage and provide them with garage door openers if they would keep their motorhome offsite during the first year that they were marketing the houses in the development in exchange for these improvements I asked them to come over and view their motorhome from my home which blocks, in it's entirety, the one window of my living room After seeing the effects of this, they asked if there was a "TEMPORARY " solution to the problem until they could or I could come up with something better I told them I knew of no solution, and they were not going to move the motorhome, and so they proposed placing the arborvitae that they purchased on their picnic table so that at the very least" I can look out onto something green" instead of the back end of their motorhome When they did this I expressed my appreciation for their efforts but did not agree that this was the "sollution" to the problemI waS JUST THANKFUL TO NOT HAVE TO LOOK OUT ONTO THAT WHEN I AM HOME OR HAVE COMPANY I AND THEY BOTH realized that this would be TEMPORARY and would provide some relief while I awaited some resolution from the Revdex.com and my claim to the Board of EthicsI never agreee that this is the END DECISION but I did want them to know that I appreciated their efforts This was not and never will be the acceptable solution to this problem. OnFebruary 18, I was called by Sarah and returned her call on 2/19/and she told me that she had been asked by Jack to "make reach out to me to see if I would be agreeable to meeting with him and [redacted] , from Hayden Homes" to see if we could not find an acceptable resolutionI told her that I was not sure what that would accomplish but I am always willing to listenShe asked me what I was looking for to solve the problem and I told her that I was looking for something that would provide screening so that I do not have to look at that motorhome from every room on the back side of my house..be that screening or moving the vehicle She then told me that they would be happy to meet with me but first I would have "withdraw both of my complaints" I do not take kindly to being blackmailed and this was so aggregious that I would not have met with them even if they wanted to after this This is the sort of business practices that churn my stomach and speaks to the level of level of inappropriate business practices that Kestell Realty is practicing I should not be surprised that they are trying to push this off onto others by their lies and deceit but I am not going to tolerate this How unfortunate because I wanted to avoid legal remedies [redacted] KE
To whom it may concern: I am writing on behalf of Jack K [redacted] and Kestell PropertiesIn December 2015, the Board received an ARC request for an RV to be placed on the side of the home of [redacted] ***In accordance with of the CCR's, the Board was within their right to approve such requestPlease see balded portion of belowIn addition to the existing 6' fence, the Board asked the residents of [redacted] to plant Arborvitaes to help in additional screening of their RVThis RVappears to be in new condition. I understand Ms [redacted] , the resident behind ***, believes the value of her home will be negatively impacted by the RV and where it is locatedAccording to Zillow.com, home values in the area have risen 6.6% in the last monthsAs a representative of Hayden Homes, I can also tell you that in the last months, we have raised home prices in that community alone and have not found the RV to bean issue for potential buyersAs of today, we only have a few homes left and will be completely sold out at Creek at Chester In addition to Ms [redacted] 's complaint to you, we at Hayden Homes as well as Premier Management had received a ridiculous amount of phone calls from her and her complaining about the RV decisionAt one point, we almost seeked legal council for harassment against Ms [redacted] On a side note, I have had a verbal conversation with the resident at [redacted] in regards to not parking the RV on the street for longer than hoursIt has come to my attention that Ms [redacted] has "made nice"with the homeowner of the RV and it doesn't appear to be an issue with her any longer Note: has been since amended to reflect a hour period instead of hours due to the amount of complaints from homeowners Campers, Boats, Recreational Vehicles and other Non-Passenger VehiclesCampers, boats, boattrailers, recreational vehicles, commercial vehicles, or other types of non-passenger vehicles,equipment, implements, or accessories may not be kept or stored on any public street within theSubdivision or on any Lot, except as provided below: Campers, boats, boat trailers, recreational vehicles, recreational trailers, and other nonpassengervehicles, equipment, implements, or accessories may be stored or kept within an enclosedgarage, or on the side of the Unit, provided that it is screened from view by a screening structure...orfencing approved by the ARC Campers, boats, boat trailers, recreational vehicles, recreational trailers, and other nonpassengervehicles, equipment, implements, or accessories may be temporarily kept on the publicstreets within the Subdivision or on a paved driveway located on a Lot fora period not to exceedseventy-two (72)hours and only for purposes of cleaning, preparation for use and unloading Thank you,Kristi D***Land Development
February 23, [redacted] Revdex.com Eastern Washingtonc/o [redacted] @spokane.Revdex.com.orgRe: ID # [redacted] ***Dear [redacted] ,I am responding to the above referenced complaint which I received early last week.Complete Real Estate SeiViceMs [redacted] purchased a home in a subdivision where we represent Hayden HomesShe purchased herhome in May of At the time of purchase Ms [redacted] was represented by [redacted] of [redacted] a licensed Real Estate BrokerageI am not sure what Ms [redacted] is referring to when she saysshe was lied toIt was not by Kestell Co or any of our Brokers, nor by Hayden Homes.Ms [redacted] was provided with a copy of the CC&Rs at the time she entered into a purchase and saleagreement to purchase her homeThose CC&Rs provide for certain restrictions regarding parking of RV'setc, and specifically state they must be screened, or placed behind a fenceThe RV that Ms [redacted] isreferring to is placed behind a fence and was approved by Hayden Homes.I believe some progress has been made to resolve Ms***s concernsI am attaching some photos anda screen shot of a message from Ms [redacted] to her neighbor with the RVThese people have taken it uponthemselves to attempt to screen the view as Ms [redacted] has requested.I am concerned with the slanderous nature of Ms***s complaint if it is in fact directed at Kestel I Co,or myself.Please let me know if I can provide any additional information in this matter Sincerely, Jack K [redacted] Designated BrokerKestell Co., Realtors
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.Regards, [redacted] Revdex.com I am rejecting this response in that it is and totally without merit I was orginally shown the house by Sarah, an employee of Kestell Realty on two separate occasions and once by MrK [redacted] , himself I specifically asked about the ability to park motorhomes or RV's on the lots and was told in front of a witness, who is willing to testify to this affect ( Mrs [redacted] ), that NO mototrhomes would be allowed on that lotRegardless of the CCR's, I took her word for it in that many of the lots in this development are not conducive to the parking of a vehicle of this size on them including this one I purchased the home using a different realtor because as I know there is a tenatible relationship between a realtor and a buyer and a realtor and a seller and I felt that MY interests would be better served by having a different realtor than those working the development would provide On February 6, 2016, I went over to meet with my neighbors to try to keep things from escalating into a more contentious relationship We discussed how the Kestell Realty Group had made special provisions to finish their garage and provide them with garage door openers if they would keep their motorhome offsite during the first year that they were marketing the houses in the development in exchange for these improvements I asked them to come over and view their motorhome from my home which blocks, in it's entirety, the one window of my living room After seeing the effects of this, they asked if there was a "TEMPORARY " solution to the problem until they could or I could come up with something better I told them I knew of no solution, and they were not going to move the motorhome, and so they proposed placing the arborvitae that they purchased on their picnic table so that at the very least" I can look out onto something green" instead of the back end of their motorhome When they did this I expressed my appreciation for their efforts but did not agree that this was the "sollution" to the problemI waS JUST THANKFUL TO NOT HAVE TO LOOK OUT ONTO THAT WHEN I AM HOME OR HAVE COMPANY I AND THEY BOTH realized that this would be TEMPORARY and would provide some relief while I awaited some resolution from the Revdex.com and my claim to the Board of EthicsI never agreee that this is the END DECISION but I did want them to know that I appreciated their efforts This was not and never will be the acceptable solution to this problem OnFebruary 18, I was called by Sarah and returned her call on 2/19/and she told me that she had been asked by Jack to "make reach out to me to see if I would be agreeable to meeting with him and [redacted] , from Hayden Homes" to see if we could not find an acceptable resolutionI told her that I was not sure what that would accomplish but I am always willing to listenShe asked me what I was looking for to solve the problem and I told her that I was looking for something that would provide screening so that I do not have to look at that motorhome from every room on the back side of my house..be that screening or moving the vehicle She then told me that they would be happy to meet with me but first I would have "withdraw both of my complaints" I do not take kindly to being blackmailed and this was so aggregious that I would not have met with them even if they wanted to after this This is the sort of business practices that churn my stomach and speaks to the level of level of inappropriate business practices that Kestell Realty is practicing I should not be surprised that they are trying to push this off onto others by their lies and deceit but I am not going to tolerate this How unfortunate because I wanted to avoid legal remedies [redacted] KE
Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.Regards, [redacted] Revdex.com I am rejecting this response in that it is and totally without merit I was orginally shown the house by Sarah, an employee of Kestell Realty on two separate occasions and once by MrK [redacted] , himself I specifically asked about the ability to park motorhomes or RV's on the lots and was told in front of a witness, who is willing to testify to this affect ( Mrs [redacted] ), that NO mototrhomes would be allowed on that lotRegardless of the CCR's, I took her word for it in that many of the lots in this development are not conducive to the parking of a vehicle of this size on them including this one I purchased the home using a different realtor because as I know there is a tenatible relationship between a realtor and a buyer and a realtor and a seller and I felt that MY interests would be better served by having a different realtor than those working the development would provide On February 6, 2016, I went over to meet with my neighbors to try to keep things from escalating into a more contentious relationship We discussed how the Kestell Realty Group had made special provisions to finish their garage and provide them with garage door openers if they would keep their motorhome offsite during the first year that they were marketing the houses in the development in exchange for these improvements I asked them to come over and view their motorhome from my home which blocks, in it's entirety, the one window of my living room After seeing the effects of this, they asked if there was a "TEMPORARY " solution to the problem until they could or I could come up with something better I told them I knew of no solution, and they were not going to move the motorhome, and so they proposed placing the arborvitae that they purchased on their picnic table so that at the very least" I can look out onto something green" instead of the back end of their motorhome When they did this I expressed my appreciation for their efforts but did not agree that this was the "sollution" to the problemI waS JUST THANKFUL TO NOT HAVE TO LOOK OUT ONTO THAT WHEN I AM HOME OR HAVE COMPANY I AND THEY BOTH realized that this would be TEMPORARY and would provide some relief while I awaited some resolution from the Revdex.com and my claim to the Board of EthicsI never agreee that this is the END DECISION but I did want them to know that I appreciated their efforts This was not and never will be the acceptable solution to this problem. OnFebruary 18, I was called by Sarah and returned her call on 2/19/and she told me that she had been asked by Jack to "make reach out to me to see if I would be agreeable to meeting with him and [redacted] , from Hayden Homes" to see if we could not find an acceptable resolutionI told her that I was not sure what that would accomplish but I am always willing to listenShe asked me what I was looking for to solve the problem and I told her that I was looking for something that would provide screening so that I do not have to look at that motorhome from every room on the back side of my house..be that screening or moving the vehicle She then told me that they would be happy to meet with me but first I would have "withdraw both of my complaints" I do not take kindly to being blackmailed and this was so aggregious that I would not have met with them even if they wanted to after this This is the sort of business practices that churn my stomach and speaks to the level of level of inappropriate business practices that Kestell Realty is practicing I should not be surprised that they are trying to push this off onto others by their lies and deceit but I am not going to tolerate this How unfortunate because I wanted to avoid legal remedies [redacted] KE
To whom it may concern: I am writing on behalf of Jack K [redacted] and Kestell PropertiesIn December 2015, the Board received an ARC request for an RV to be placed on the side of the home of [redacted] ***In accordance with of the CCR's, the Board was within their right to approve such requestPlease see balded portion of belowIn addition to the existing 6' fence, the Board asked the residents of [redacted] to plant Arborvitaes to help in additional screening of their RVThis RVappears to be in new condition. I understand Ms [redacted] , the resident behind ***, believes the value of her home will be negatively impacted by the RV and where it is locatedAccording to Zillow.com, home values in the area have risen 6.6% in the last monthsAs a representative of Hayden Homes, I can also tell you that in the last months, we have raised home prices in that community alone and have not found the RV to bean issue for potential buyersAs of today, we only have a few homes left and will be completely sold out at Creek at Chester In addition to Ms [redacted] 's complaint to you, we at Hayden Homes as well as Premier Management had received a ridiculous amount of phone calls from her and her complaining about the RV decisionAt one point, we almost seeked legal council for harassment against Ms [redacted] On a side note, I have had a verbal conversation with the resident at [redacted] in regards to not parking the RV on the street for longer than hoursIt has come to my attention that Ms [redacted] has "made nice"with the homeowner of the RV and it doesn't appear to be an issue with her any longer Note: has been since amended to reflect a hour period instead of hours due to the amount of complaints from homeowners Campers, Boats, Recreational Vehicles and other Non-Passenger VehiclesCampers, boats, boattrailers, recreational vehicles, commercial vehicles, or other types of non-passenger vehicles,equipment, implements, or accessories may not be kept or stored on any public street within theSubdivision or on any Lot, except as provided below: Campers, boats, boat trailers, recreational vehicles, recreational trailers, and other nonpassengervehicles, equipment, implements, or accessories may be stored or kept within an enclosedgarage, or on the side of the Unit, provided that it is screened from view by a screening structure...orfencing approved by the ARC Campers, boats, boat trailers, recreational vehicles, recreational trailers, and other nonpassengervehicles, equipment, implements, or accessories may be temporarily kept on the publicstreets within the Subdivision or on a paved driveway located on a Lot fora period not to exceedseventy-two (72)hours and only for purposes of cleaning, preparation for use and unloading Thank you,Kristi D***Land Development