Locality.com

Initial Business Response / [redacted] (1000, 5, 2015/09/21) */ Hi, I've updated your page with the correct hours of operationI have also removed the menu pricesYou can find the business page here: https://locality[redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/03) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/08/26) */ Hi, We have removed your business as you requestedYou can find the page your business use to exist at here: https://locality.com [redacted] Thanks, [redacted]

Initial Business Response / [redacted] (1000, 14, 2016/01/22) */ The business is now removed from Locality

Initial Business Response / [redacted] (1000, 5, 2015/11/11) */ This business pager has been removed Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) I still did not get any response from the company, no explanation Final Business Response / [redacted] (4000, 9, 2015/11/18) */ The business page we believe in question is this one https://locality.com/place/absolute-vision-opticians-redwood-ci As you can see, it is removedIf it is not the correct business page, we need a link to the page they want removedThey have not provided enough information regarding their business, including the business name or URL on our site

Initial Business Response / [redacted] (1000, 5, 2015/05/06) */ Hi ***, We are very sorry for this misunderstanding and your inconvenienceI've removed your business listing from our websiteYour business information on our website are a combination of user gathered data and data from other online directory sites, and sometimes it can create inaccurate data Please don't hesitate to contact us at [redacted] @locality.com if you have any other issues and concern and we'll try to resolve them the best that we canWe want to apologize for your inconvenience once again Sincerely, The Locality Team Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/11) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/09/21) */ Hi, I've updated the hours to your business to 8am - 7pm, days a weekYou can find the changes here: https://locality.com/place/sa [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) The hours of operation have been corrected by Locality.com, thank you

Initial Business Response /* (1000, 15, 2016/01/11) */
Hi ***,
Thanks for reaching outWe have since fixed our merchant platform and you can now make changes to your prices and hours information directly from your business pageIf you have anyone questions, feel free to contact us at
***
Best,
Locality Team

Initial Business Response /* (1000, 7, 2015/10/19) */
Hi,
We've removed the prices for your businessYou can find the changes here: https://locality.com/place/***

Initial Business Response /* (1000, 7, 2015/11/11) */
This business page has been removed
Initial Consumer Rebuttal /* (2000, 9, 2015/11/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for removing the listing!

Initial Business Response /* (1000, 8, 2015/09/22) */
This business has been removedYou can see where it use to be here: https://locality.com/place/the-***
Initial Consumer Rebuttal /* (2000, 10, 2015/09/25) */
(The consumer indicated he/she ACCEPTED the
response from the business.)
Thank you for your attention in this matterPlease do not make ANY NEW listings using my business name and or services

Initial Business Response /* (1000, 5, 2015/09/21) */
Hi,
I've updated your page with the correct hours of operation. I have also removed the menu prices. You can find the business page here: https://locality.[redacted].
Initial Consumer Rebuttal /* (2000, 7, 2015/10/03)...

*/
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 7, 2015/11/11) */
this business page has been removed

Initial Business Response /* (1000, 14, 2016/01/22) */
The business is now removed from Locality

Initial Business Response /* (1000, 5, 2015/08/26) */
Hi,
We have removed your business as you requested. You can find the page your business use to exist at here: https://locality.com[redacted].
Thanks,
[redacted]

Initial Business Response /* (1000, 5, 2015/11/11) */
This business pager has been removed
Initial Consumer Rebuttal /* (3000, 7, 2015/11/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I still did not get any response from the company, no...

explanation.
Final Business Response /* (4000, 9, 2015/11/18) */
The business page we believe in question is this one.
https://locality.com/place/absolute-vision-opticians-redwood-city-ca
As you can see, it is removed. If it is not the correct business page, we need a link to the page they want removed. They have not provided enough information regarding their business, including the business name or URL on our site.

Initial Business Response /* (1000, 5, 2015/09/21) */
Hi,
I've updated the hours to your business to 8am - 7pm, 7 days a week. You can find the changes here: https://locality.com/place/sa[redacted].
Initial Consumer Rebuttal /* (2000, 7, 2015/09/23) */
(The consumer...

indicated he/she ACCEPTED the response from the business.)
The hours of operation have been corrected by Locality.com, thank you.

Initial Business Response /* (1000, 7, 2015/11/11) */
this business page has been removed
Initial Consumer Rebuttal /* (2000, 9, 2015/11/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
as long as the page has been removed, we are happy with the resolution.

Initial Business Response /* (1000, 14, 2016/01/22) */
The business is now removed from Locality
Initial Consumer Rebuttal /* (3000, 16, 2016/01/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They already damage on misleading information on my business...

for more than 5 month and after all follow up , spend so many time to remove wrong information from there, then I file this complaint and it takes them more than 5 month to just remove my whole business from there website rather correct them.
I need reimbursement for the damage I have been exposed to for more than 5 months.
Final Business Response /* (4000, 18, 2016/02/11) */
Our business data is gathered from both our users and from 3rd party sources. We're sorry that some of your business information was incorrect but we do not guarantee 100% accuracy on this information since any of our users and submit prices and other business information.

Initial Business Response /* (1000, 5, 2015/11/17) */
The hours on this business have been updated to reflect the desired resolution.
You can see the business page here: https://[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/12/03) */
(The...

consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 14, 2016/01/22) */
We cannot find this business on our website. I actually had reached out to the person who filed the complaint back in August asking them to link us to the page they wish to be removed and got no response.