This is one of the worst doctor offices I have ever visitedThe staff is rude and not helpfulI've placed three complaints in days for the Office Manager Charlie to call me back and she still hasn'tThe medical professionals are young, inexperienced and unknowledgableI have several other colleagues who have gone to this office and not one has a single positive thing to say about this officeIt's extremely poor business if you have a complaint and want to speak with someone of authority and even they won't call you backI'll be picking up my records and never visiting this office again
This is one of the worst doctor offices I have ever visited. The staff is rude and not helpful. I've placed three complaints in 7 days for the Office Manager Charlie to call me back and she still hasn't. The medical professionals are young, inexperienced and unknowledgable. I have several other colleagues who have gone to this office and not one has a single positive thing to say about this office. It's extremely poor business if you have a complaint and want to speak with someone of authority and even they won't call you back. I'll be picking up my records and never visiting this office again.
CAN YOU PUT ZERO STARS??? I promise you, I have tried so hard to give this medical group the benefit of the doubt. They have CONSISTENTLY, REPEATEDLY provided the WORST medical treatment I have had in my 47 years of living. The first visit, they told me I couldn't be seen because I didn't have a referral - completely not true. And even though I had a referral, it wasn't required since this was an annual gyn well visit appointment. Second visit: they said they couldn't see me because my insurance (Florida Blue) had not paid the first visit. I asked why they didn't call me prior to coming so I could handle this myself. No reason - they don't care that I took unpaid leave from work, drove across town, wasted my time waiting for over an hour just to be refused service. After arguing to the point that I was almost escorted out by security, I finally PAID OUT OF POCKET for the visit because I need to be treated and didn't have time to waste. Weeks later, the billing office calls me to schedule an ultrasound. When I arrive for the ultrasound, I am told that it will have to be rescheduled because the person who performs the ultrasounds "had to leave due to a personal emergency," So, no one could call and TELL me this before I schlepped across town? I said okay, since I'm already here, I may as well go to the lab and get my annual HIV test. Two weeks later, I called them and set up an appointment to review my lab results. These is tested me for Herpes, Hep, Syphillis, EVERYTHING EXCEPT the HIV test I requested!!! I give up. COMPLETE WASTE OF MY TIME - 4 VISITS THAT CULMINATED IN ME DECIDING TO FIND ANOTHER DOCTOR. This time, I'll definitely read the reviews before I make an appointment.
This is one of the worst doctor offices I have ever visitedThe staff is rude and not helpfulI've placed three complaints in days for the Office Manager Charlie to call me back and she still hasn'tThe medical professionals are young, inexperienced and unknowledgableI have several other colleagues who have gone to this office and not one has a single positive thing to say about this officeIt's extremely poor business if you have a complaint and want to speak with someone of authority and even they won't call you backI'll be picking up my records and never visiting this office again
This is one of the worst doctor offices I have ever visited. The staff is rude and not helpful. I've placed three complaints in 7 days for the Office Manager Charlie to call me back and she still hasn't. The medical professionals are young, inexperienced and unknowledgable. I have several other colleagues who have gone to this office and not one has a single positive thing to say about this office. It's extremely poor business if you have a complaint and want to speak with someone of authority and even they won't call you back. I'll be picking up my records and never visiting this office again.
CAN YOU PUT ZERO STARS??? I promise you, I have tried so hard to give this medical group the benefit of the doubt. They have CONSISTENTLY, REPEATEDLY provided the WORST medical treatment I have had in my 47 years of living. The first visit, they told me I couldn't be seen because I didn't have a referral - completely not true. And even though I had a referral, it wasn't required since this was an annual gyn well visit appointment. Second visit: they said they couldn't see me because my insurance (Florida Blue) had not paid the first visit. I asked why they didn't call me prior to coming so I could handle this myself. No reason - they don't care that I took unpaid leave from work, drove across town, wasted my time waiting for over an hour just to be refused service. After arguing to the point that I was almost escorted out by security, I finally PAID OUT OF POCKET for the visit because I need to be treated and didn't have time to waste. Weeks later, the billing office calls me to schedule an ultrasound. When I arrive for the ultrasound, I am told that it will have to be rescheduled because the person who performs the ultrasounds "had to leave due to a personal emergency," So, no one could call and TELL me this before I schlepped across town? I said okay, since I'm already here, I may as well go to the lab and get my annual HIV test. Two weeks later, I called them and set up an appointment to review my lab results. These i
s tested me for Herpes, Hep, Syphillis, EVERYTHING EXCEPT the HIV test I requested!!! I give up. COMPLETE WASTE OF MY TIME - 4 VISITS THAT CULMINATED IN ME DECIDING TO FIND ANOTHER DOCTOR. This time, I'll definitely read the reviews before I make an appointment.