Locks Salon on Public Square

At this point I don't recommend anything.

They need to actually listen to their clients, especially the owner (Tina) and when someone is being very reasonable and respectful about an issue, that they respond the same. One stylist working on one client would be nice. I was passed around like a turkey at Thanksgiving. Asked for blonde and walked out like a brass trumpet. Very inconsistent! Don't understand why the owner told me "You still have to pay for the service " All I wanted was for her to be understanding about my complaint and all she did was play the blame game. said she could fix my screwed up hair but that it would take another 2 hrs ( I had already been there for 4!). I did decline the fix because she also did not cut my hair like I had requested. It is the holiday season and a little kindness goes a long way. I was as respectful as I could possibly be while explaining that I wasn't happy with the service.' Make sure you ask for an "Experienced" Stylist because apparently not everyone in there is and you "Get what you pay for" per the owner...

Not once did they say they were booked out nor did they say that there was limited availability when I called previous to coming. The owner acted as If she fit me in. A total joke if you ask me! She said "If you try to come back or call in 2 weeks I won't fix this" Why on earth at this point would I want her to'!

$130 to walk out having to pull up my spotted & striped hair that is orange. Lastly, she said "My cuts are normally $40 but I didn't charge you for that" So again $130 for an AWFUL color alone. I did NOT ask to leave with spotty, striped orange hair. I asked for a caramel/blonde Balayage with some layers.

Updated: Disputed with CC company and like the childish irresponsible salon owner she is, fought it and wrote smiley faces on the disputed paper along with things I did not write on the receipt. She 100% lied on the information that she provided stating that she advised me it would cost more when in fact she said it would take another 2 hours to fix the issues (free of charge) that could have been prevented by not mindlessly placing me in the hands of a completely clueless and uneducated "stylist". Please find a more trustworthy place to take care of your hair! This THE worst experience I've ever had in my entire life. Needless to say hard lesson learned. I will continue to fight this. No one deserves to be treated like this.
Product_Or_Service: Haircut & Color