Loco Construction Reviews (2)
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Loco Construction Rating
Address: 540 Winn Rd, Lee, Maine, United States, 04455-4220
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Address: 540 Winn Rd, Lee, Maine, United States, 04455-4220
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This complaint arose as a result of a miscommunication and misunderstanding on parts of the company and the customerWhile the customer was under the impression that they were receiving a free estimate of work to be performed, the company was under the impression that the customer wanted work performed and filed them as suchWhen the two workers visited the customer's property, they reprogrammed the controller and reset the timing for the sprinkler system, i.e., service was providedThe customer was not informed of the flat rate $service call charge that applies to all property visits/field work, estimates or otherwise, and this has since been removed from the bill and refunded to the customer as a compromise--more than half of the original billed amountAfter the refund of $(processed 7.8.2016), the customer was only charged $for the visit and services provided
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]