Locos Gringos Pick'n Pull Reviews (%countItem)
Locos Gringos Pick'n Pull Rating
Address: 10310 County Road 383, Tyler, Texas, United States, 75708-3116
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Locos Gringos Pick'n Pull
Add new contacts
Business advertises part prices online and requires customers to invest significant labor in removing parts from wrecked cars before informing them of a different (higher) price. In my specific case the website advertises taillight assemblies for $16.93 (no warranty) or $19.93 (with warranty) and includes the statement "Prices Below include taxes and environmental fees". After I invested the time and effort to remove two taillight assemblies they presented me with a bill that itemized each assembly at $19.26 without warranty plus tax plus 'Enviro Fee' for a total of $44.00 - a full 30% higher than the advertised price. I showed the clerk the pricing on the website and she said "there is nothing I can do about that, I just work here."
Billing Adjustment I request the business to honor the advertised price and refund me the $8.14 overcharge.
so what the customer was looking at on the website was a taillight assy , and he bought a loaded taillight. the price on our website for a loaded taillight which comes with the bulbs and wires in the light is 25.00 on our website
the taillight assy is 18.99 on the website and he got a loaded taillight that comes with circuit board and bulbs
but I can see where he could get confused and we don't have a problem giving him his 8 dollars back just tell him to see juan *** the manager and he will handle it