Lodge of Robbinsdale

Initial Business Response / [redacted] (1000, 5, 2015/12/10) */ This is an unfounded accusationThe original receipt (copy attached) was not changed or altered as describedWhen he came in to dispute it we immediately returned the alleged overcharge, although he wanted the entire amount to be refunded and told us we had to pay overdraft charges he had incurred through his bank, although he could not provide proof of such fees This employee has been with us for several years and has never been accused of dishonesty- we have never had a complaint about this issue with any of our employees The Lodge will not be firing a long term employee or giving him free meals for a year due to his penmanshipThis appears to be a blatant attempt to shakedown our business for free food Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) the bartender Ballgame did in fact forge my signature and stole money out of my account, and the Lodge is keeping a man working for them that is stealing from there customers because he feels like a $tip wasn't enough for him on a $tab so he forge several characters on my recite to expand his tip to $12.50...which can easily be proven with hand writing analysisThe lodge is negligent, for not doing anything about this workers behavior when Ballgame broke the law by committing theft and forgery and this company is now attacking the customer for reporting this crimeNow the Lodge calls this a shack down for food!!! how dare the Lodge attack my character by saying this is a shack down for foodI would like to take a hand writing analysis on me and this worker Ballgame, or an analysis on the recite to prove that there is forgery done by this companies employee's, since the Lodge wants to say that it is my penmanship and go as for as to attack my character in there reply

Revdex.com:
I accept this as an adequate responseThe previous owner/representative, Jason is the person that I intend to go afterI appreciate the response I received from the new owner and I wish her well

This company changed ownership in February. The previous owner would be responisble, the new owner has offered a free dinner, but is unable to refund the money from the  deposit made with previous owner.

Initial Business Response /* (1000, 5, 2015/12/10) */
This is an unfounded accusation. The original receipt (copy attached) was not changed or altered as described. When he came in to dispute it we immediately returned the alleged overcharge, although he wanted the entire amount to be refunded and...

told us we had to pay overdraft charges he had incurred through his bank, although he could not provide proof of such fees.
This employee has been with us for several years and has never been accused of dishonesty- we have never had a complaint about this issue with any of our employees.
The Lodge will not be firing a long term employee or giving him free meals for a year due to his penmanship. This appears to be a blatant attempt to shakedown our business for free food.
Initial Consumer Rebuttal /* (3000, 7, 2015/12/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
the bartender Ballgame did in fact forge my signature and stole money out of my account, and the Lodge is keeping a man working for them that is stealing from there customers because he feels like a $2.50 tip wasn't enough for him on a $17.50 tab so he forge several characters on my recite to expand his tip to $12.50...which can easily be proven with hand writing analysis. The lodge is negligent, for not doing anything about this workers behavior when Ballgame broke the law by committing theft and forgery and this company is now attacking the customer for reporting this crime. Now the Lodge calls this a shack down for food!!! how dare the Lodge attack my character by saying this is a shack down for food... I would like to take a hand writing analysis on me and this worker Ballgame, or an analysis on the recite to prove that there is forgery done by this companies employee's, since the Lodge wants to say that it is my penmanship and go as for as to attack my character in there reply..