Loewe

RE: Your Recent Loewe Return - [redacted] Dear Client, Thank you for shopping at LoeweWe are delighted to have you as a customer, and we are focused on providing you with the highest level of service We pride ourselves on offering the highest quality merchandiseAs stated on the Loewe website ( [redacted] ) all items must be in perfect saleable condition intact with any accessories and original packaging Recently we received a return from you containing a product(s) that did not meet the above mentioned criteria Our Loewe Quality Specialist inspected your item for return and determined that we cannot provide you with credit for this transaction We apologize for any inconvenience this may cause you As courtesy, we are returning the contents of the carton to you at no additional charge with [redacted] tracking # [redacted] Please do not hesitate to contact us should you desire further clarification of our return and exchange policySincerely, Loewe Customer Care [redacted] ###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As the email I responses the condition of bag is poor so this is the reason I have to returnAlso, now you received my unsatisfied condition return, I have no Refund and already returned the bagSeems you sent me the bad bag and took my money and find reasons to no refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

RE: Your Recent Loewe Return - ***Dear Client,Thank you for shopping at LoeweWe are delighted to have you as a customer, and we are focused on providing you with the highest level of service. We pride ourselves on offering the highest quality merchandiseAs stated on the Loewe website (***) all itemsmust be in perfect saleable condition intact with any accessories and original packaging. Recently we received a return from you containing a product(s) that did not meet the above mentioned criteriaOur Loewe Quality Specialist inspected your item for return and determined that we cannot provide you with credit for this transaction We apologize for any inconvenience this may cause you As courtesy, we are returning the contents of the carton to you at no additional charge with *** tracking #***. Please do not hesitate to contact us should you desire further clarification of our return and exchange policy.Sincerely,Loewe Customer Care***###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 As the email I responses the condition of bag is poor so this is the reason I have to return. Also, now you received my unsatisfied condition return, I have no Refund and already returned the bag. Seems you sent me the bad bag and took my money and find reasons to no refund.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

RE: Your Recent Loewe Return - [redacted]
Dear Client,
Thank you for shopping at Loewe. We are delighted to have you as a customer, and we are focused on providing you with
the highest level of service.
 
We pride ourselves on offering the highest quality merchandise. As stated on the Loewe website ([redacted]) all items
must be in perfect saleable condition intact with any accessories and original packaging.
 
Recently we received a return from you containing a product(s) that did not meet the above mentioned criteria.
Our Loewe Quality Specialist inspected your item for return and determined that we cannot provide you with credit for this
transaction.
 
We apologize for any inconvenience this may cause you.
 
As courtesy, we are returning the contents of the carton to you at no additional charge with [redacted] tracking
#[redacted].
 
Please do not hesitate to contact us should you desire further clarification of our return and exchange policy.
Sincerely,
Loewe Customer Care
[redacted]
###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 As the email I responses the condition of bag is poor so this is the reason I have to return. Also, now you received my unsatisfied condition return, I have no Refund and already returned the bag. Seems you sent me the bad bag and took my money and find reasons to no refund.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]