Good Afternoon,RE: Shayna P[redacted] invoice #[redacted] 2015 Hyundai SonataWe reached out to this customer and resolved the issue. The issue was an unfortunate mistake on our behalf and we refunded her oil change in full, ordered a new "skid plate" from Hyundai and installed it on her vehicle this past...
week.If you have any further questions, please do not hesitate to call me back.Sincerely,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
I do want to add that I had to ask for the refund of my oil change, it was never offered to me. Regards,
Shayna P[redacted]
Good Afternoon,RE: Shayna P[redacted] invoice #[redacted] 2015 Hyundai SonataWe reached out to this customer and resolved the issue. The issue was an unfortunate mistake on our behalf and we refunded her oil change in full, ordered a new "skid plate" from Hyundai and installed it on her vehicle this past...
week.If you have any further questions, please do not hesitate to call me back.Sincerely,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
I do want to add that I had to ask for the refund of my oil change, it was never offered to me. Regards,
Shayna P[redacted]