Initial Business Response /* (1000, 8, 2015/05/14) */
As an owner I am sorry not to have learned of your dissatisfaction until recently and have voided out the service call fee, and you owe nothing. We always want to know what went wrong so we can help prevent any future problems. For 129 years our...
family's primary goal is to offer recommendations in the client's best interest as numerous client testimonials state on PDM's website. As for the plumber's diagnosis, he has serviced similar leaks and believed the water was coming from the sewer line beneath the toilet. The job takes time and requires him to remove the toilet and replace the old lead bend piping with new PVC piping from the toilet to the sewer vent stack. We are sorry for the misunderstanding and would be happy to offer you a free preseason air conditioning tune and safety check as our way of saying thank you. Please call.
Initial Business Response /* (1000, 8, 2015/05/14) */
As an owner I am sorry not to have learned of your dissatisfaction until recently and have voided out the service call fee, and you owe nothing. We always want to know what went wrong so we can help prevent any future problems. For 129 years our...
family's primary goal is to offer recommendations in the client's best interest as numerous client testimonials state on PDM's website. As for the plumber's diagnosis, he has serviced similar leaks and believed the water was coming from the sewer line beneath the toilet. The job takes time and requires him to remove the toilet and replace the old lead bend piping with new PVC piping from the toilet to the sewer vent stack. We are sorry for the misunderstanding and would be happy to offer you a free preseason air conditioning tune and safety check as our way of saying thank you. Please call.