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Logistics Health, Inc.

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Reviews Logistics Health, Inc.

Logistics Health, Inc. Reviews (4)

COVID-19 Testing
I displayed the symptoms:
I was referred to LHI by my County for COVID-19 testing. They gave me a testing sight that was in the next city, but one week before any testing could be completed. I refused that appointment and requested something for the same day. I live in Stockton CA and the closest location with availability was Angel Camp, CA. this location was over 1 hour to travel. I went to this location and was tested. I was told it would take 4-6 days for results. The test was on [ Tuesday July 14, 2020 ]. I was told that LHI would send me a text/email to check my results using the ID Number LHI provided me over the phone. This ID was what they said is used to take and track my test results.
I have been checking and calling for my test results for the last two weeks and no one can give me an answer as to why I have [No Results] [Tuesday July 28, 2020]. My response when I check the website is “Results Processing”.
I called the number 888-634-1123 they provided for “Complex Questions” to no avail.
I was asked if I was Quarantining myself since the test. I ask them was 14 days the number to do that or wait for test results. I asked if my test results were lost or am I still waiting for the results? I have not received any emails, phone calls or texts to my cell phone. They took my Insurance information! If they bill my insurance we will have a bigger issue. Not knowing my results (- or +) also creates issues with keeping it contained, trying to work to pay bills, etc. , etc. I still need answers.

Logistics Health Incorporated (LHI) is in receipt of the Revdex.com (Revdex.com)'s Complaint ID#*** received in LHI's offices on May 27, 2015, regarding *** *** concerns about herrecords not being forwarded to the Department of Veterans Affairs (VA) a week after her appointment
fora compensation and benetit examination.It appears based on Ms***'s complaint that she was told about a one week turnaround by anunknown individual at the V AIn fact, LHI's contract with the VA dictates timeframes for return ofpaperwork to the VA for rating purposes following a Veteran's appointment with a provider in LHI'snetworkThat timeframe is well beyond one weekAdditionally, Veterans' records are reviewed inaccordance with LHI's exam review process as approved by the V A.Ms***'s completed exam paperwork has been returned to the VA and, therefore, LHI believesthis issue has been resolved.LHI is honored to serve our VeteransShould you have any further questions, please feel free to contactme at ###-###-####.Respectfully submitted,

I go online to make a appt. the apt was made 2 weeks outside my availability and over a hour drive away from where I live. This system and how they are making the soldier proceed with this it horrible. I work a cilivain job, I do not have time to go to LHI web site answer a ton of questions, to get a email 2 weeks later with information that does not work just to call LHI to reschedule the appointment like I tried too 2 weeks ago the first time. I am at my regular job doing this.

Review: I had an appointment in Bowie, MD at a LHI facility and was told my records would be sent to the VA in a timely manner. It has now been over 4 weeks since that appointment. Every time I contact LHI I get the standard "we're reviewing your records" response. My claim is being held up for this. The VA gave a deadline of a week after my appointment for those records.Desired Settlement: I want my records sent to the VA now.

Business

Response:

Logistics Health Incorporated (LHI) is in receipt of the Revdex.com (Revdex.com)'s Complaint ID#[redacted] received in LHI's offices on May 27, 2015, regarding [redacted] concerns about herrecords not being forwarded to the Department of Veterans Affairs (VA) a week after her appointment fora compensation and benetit examination.It appears based on Ms. [redacted]'s complaint that she was told about a one week turnaround by anunknown individual at the V A. In fact, LHI's contract with the VA dictates timeframes for return ofpaperwork to the VA for rating purposes following a Veteran's appointment with a provider in LHI'snetwork. That timeframe is well beyond one week. Additionally, Veterans' records are reviewed inaccordance with LHI's exam review process as approved by the V A.Ms. [redacted]'s completed exam paperwork has been returned to the VA and, therefore, LHI believesthis issue has been resolved.LHI is honored to serve our Veterans. Should you have any further questions, please feel free to contactme at ###-###-####.Respectfully submitted,

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Description: Health Care Management

Address: 328 Front St S, La Crosse, Wisconsin, United States, 54601-4023

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www.logisticshealth.com


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