Logix9

[redacted]February 24, 2016[redacted]Re: Louis M[redacted]Complaint ID #: [redacted]To whom it may concern:Thank you for giving Logix 9, LLC a second opportunity to respond to this matter.Please be advised we contacted Mr. M[redacted] upon our receipt of your notice regarding his complaint. We are happy to report that we were able to address his concerns directly and have resolved this matter to his stated satisfaction.  The details of our agreement are as follows: We are processing a refund of $3,200.00 USD to Mr. M[redacted]’s credit card.We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved. Sincerely,Michael S[redacted]Logix 9, LLC P:602-[redacted]F: 602[redacted]E: [redacted]

October 6, 2015Revdex.com4428 North 12th St.Phoenix, AZ 85014-4585 Re: [redacted]ID#: [redacted] To whom it may concern: Thank you for giving Logix 9, LLC an opportunity to respond to this matter. Please be advised that we contacted Ms. [redacted] upon our...

receipt of your notice. I am happy to report that we were able to resolve this matter to her stated satisfaction by refunding her purchase with our company in full, totaling $195.00. Logix9 does not provide the hosting services for Ms. [redacted]'s website and, therefore, have instructed the hosting company to contact her directly to resolve any concerns she may have with them. We as a company understand that some times things come up and we want Ms. [redacted] and the Revdex.com to know that we absolutely work hard to maintain a good understanding of our customers and their lives. We appreciate the assistance the Revdex.com has provided and are extremely happy to have this matter received to be as resolved.  Sincerely, Darlene W[redacted]Logix 9, LLCP:602-354-9455F: 602-810-2363E: dw[redacted][email protected]

[redacted]:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

To Whom It May Concern,
We apologize that a response was not submitted until now as this is the first time we were was advised of this customers complaint.  We are happy to report back to you that we contacted Mr. M[redacted] directly...

and have resolved his issues/concerns. If we can be of further assistance in this matter please do not hesitate to contact me.
Thank you,
Michael S[redacted]

Thank you for giving Logix 9, LLC an opportunity to respond to this matter.Please be advised we contacted Mr. [redacted] upon our receipt of your notice regarding his complaint. We are happy to report that we were able to address his concerns directly and have resolved this matter to his stated satisfaction.  The details of our agreement are as follows:We are processing a full refund of $1,500.00 USD for Mr. [redacted]’s High Profit Training purchases with Logix9.   We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.

Thank you for giving Logix 9, LLC an opportunity to respond to this matter.

Please be advised we contacted Mr. [redacted] upon our receipt of your notice regarding his complaint .We are happy to report that we were able to address his concerns directly and have resolved this matter to his...

stated satisfaction.  The details of our agreement are as follows:

We have processed a full refund for his purchases with Logix9 and have received confirmation from the hosting company that they have refunded six months of his hosting fees.

We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.

Sincerely,

Customer Support

Logix 9, LLC

To whom it may concern:

Thank you for giving Logix 9, LLC an opportunity to respond to this matter.

Please be advised we contacted Mr. [redacted] upon our receipt of your notice regarding his complaint. We are happy to report that we were able to address his concerns directly and...

have resolved this matter to his stated satisfaction. The details of our agreement are as follows:

We will be processing a full refund for his purchases with Logix9. He has agreed to 8 weekly installments for a full refund.

We appreciate the assistance the [redacted] has provided and look forward to our account history reflecting this matter as resolved. 

Sincerely, 

Customer Support

Logix 9, LLC

Thank you for giving logix 9, LLC an opportunity to respond to this matter.Please be advised that we contacted Ms. [redacted] directly to resolve her concerns. We are happy to report that this matter has been resolved to her stated satisfaction. The details of our agreement are as...

follows:Ms. [redacted] will be refunded in the amount of $4,000.00 USD over 8 weekly installments of $500.00 USO each back to the credit card(s) she used to make her purchases. We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.

I spoke with a person by the name of Adam, as per my message sent to you as update, to discuss electronic suppliers. He sent me five website links of suppliers that were not at all professional. I have been mislead from the start and I contacted them through customer support requesting my full refund. 
We didn't resolve the issue at all, and still requesting my refund as stipulated in my initial and second complaint to them (logix9). How can they say "We resolve".
Since I contacted them a second time, after I tried their five website links of electronics suppliers, I never talked to them since and refuse to.
Thanks for your full support,
Louis

February 24, 2016 Revdex.com 4428 North 12th St.

0.0001pt;">Phoenix, AZ 85014-4585   Re: [redacted] Complaint ID #: [redacted] To Whom It May Concern: Thank you for giving Logix 9, LLC an opportunity to respond to this matter. Please be advised we contacted Mr. Hoeber upon our receipt of your notice regarding his complaint. We are happy to report that we were able to address his concerns directly and have resolved this matter to his stated satisfaction.  The details of our agreement are as follows:
Mr. Hoeber wants to continue with his website. We will host Mr. Hoeber’s website for the lifetime of his business and also give him unlimited access to our online training center at no additional charge. We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.  Sincerely, Michael S[redacted] Logix 9, LLC [redacted]

[redacted]February 24, 2016[redacted]Re: Louis M[redacted]Complaint ID #: [redacted]To whom it may concern:Thank you for giving Logix 9, LLC a second opportunity to respond to this matter.Please be advised we contacted Mr. M[redacted] upon our receipt of your notice regarding his complaint. We are happy to report that we were able to address his concerns directly and have resolved this matter to his stated satisfaction.  The details of our agreement are as follows: We are processing a refund of $3,200.00 USD to Mr. M[redacted]’s credit card.We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved. Sincerely,Michael S[redacted]Logix 9, LLC P:602-[redacted]F: 602[redacted]E: [redacted]

October 6, 2015Revdex.com4428 North 12th St.Phoenix, AZ 85014-4585 Re: [redacted]ID#: [redacted] To whom it may concern: Thank you for giving Logix 9, LLC an opportunity to respond to this matter. Please be advised...

that we contacted Ms. [redacted] upon our receipt of your notice. I am happy to report that we were able to resolve this matter to her stated satisfaction by refunding her purchase with our company in full, totaling $195.00. Logix9 does not provide the hosting services for Ms. [redacted]'s website and, therefore, have instructed the hosting company to contact her directly to resolve any concerns she may have with them. We as a company understand that some times things come up and we want Ms. [redacted] and the Revdex.com to know that we absolutely work hard to maintain a good understanding of our customers and their lives. We appreciate the assistance the Revdex.com has provided and are extremely happy to have this matter received to be as resolved.  Sincerely, Darlene W[redacted]Logix 9, LLCP:602-354-9455F: 602-810-2363E: dw[redacted][email protected]

Please be advised that the hosting charge of $29.95 USD did not originate with our company, as Logix9, LLC does not host our customers' websites. However, upon receipt of this complaint we contacted the hosting company that hosts Ms. [redacted]...

website, [redacted].[redacted].[redacted], and requested that they refund the charge. Please note that we have received confirmation from the hosting company that they have honored our request and the funds have been refunded back to her credit card account. She should receive her refund within the next few days, depending on how quickly her card issuer posts credits.We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.

Please be advised that on 10/30/2014 [redacted] called to inform us that he was experiencing personal issues and no longer had time to dedicate to the construction of his website. Logix9, LLC offered to keep his account and tools paused until such a time he felt comfortable continuing...

with the program. [redacted] stated he needed some time to think about his options and that he would email us with his decision on the matter. We received his email on 11/14/2014 confirming his acceptance of our offer, stating he will contact us back once he was ready to resume his training program. Subsequently, we received notification from our processing bank that [redacted] had filed a dispute for the referenced purchase, which was ultimately decided in his favor. While we were disheartened that he failed to honor his agreement With us, we take great exception to his actions regarding this complaint, as he is fully aware that his purchase has been fully refunded back to him.We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Thank you for giving Logix 9, LLC an opportunity to respond to this matter.Please be advised we contacted Mr. [redacted] upon our receipt of your notice regarding his complaint. We are happy to report that we were able to address his concerns directly and have resolved this matter to his stated...

satisfaction.  The details of our agreement are as follows:We are processing a full refund of $1,500.00 USD for Mr. [redacted]’s High Profit Training purchases with Logix9.   We appreciate the assistance the Revdex.com has provided and look forward to our account history reflecting this matter as resolved.