I bought multiple items from Lola and Darla for international delivery
They never reached me & were returned to the brand. I communicated this in multiple emails and requested a refund. She never gave me a refund, stopped replying to my mails and I have never received my goods! In effect she had stolen my money and this business shouldn’t be shut down! What a disgrace
We offered this lady a refund even though she did not read the listing or the shop policiesThousands sold and she is the only one that "assumed." Thanks for your help[redacted] *** The Sparkle Team [redacted] .***
Revdex.com:The refund was sent at 4:am this morning I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedThank you so much for your help! Regards, [redacted]
This customer has received her items alreadyWhat other info do you need me to provide? Would also like if noted we were not open for business when you originally contacted for a response. Arline A***
Poor costumer serviceThe products looked adorable, so I ordered an outfit for my daughter's birthday The item specified "ships in 3-days"After five days had passed, I reached out via email on two seperate days asking about shipping and offering to pay an extra fee for expedited shippingNo responseI then escalated my complaint to PayPal, no responseI requested a cancel on the orderNo responseThen, the day of the event after multiple unresponsive attempts at contacting, they shipped the item and then respondedAll the response said was that their shipping time was 7-days, despite a screen shot I have showing 3-I would not have ordered with the longer ship time, they were unresponsive through the entire processUnapologeticI frequently order through small businesses, but do expect accurate information on websites, and I absolutely expect responsive customer service
Revdex.com:
The refund was sent at 4:14 am this morning.
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Thank you so much for your help!
Regards,
[redacted]
We offered this lady a refund even though she did not read the listing or the shop policies. Thousands sold and she is the only one that "assumed." Thanks for your help.[redacted] The Sparkle Team[redacted].[redacted]
Revdex.com:The refund was sent at 4:14 am this morning.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...
resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Thank you so much for your help!
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Thank you so much for your help!
We offered this lady a refund even though she did not read the listing or the shop policies. Thousands sold and she is the only one that "assumed." Thanks for your help.[redacted] The Sparkle Team[redacted].[redacted]
This customer has received her items already. What other info do you need me to provide? Would also like if noted we were not open for business when you originally contacted for a response. Arline A[redacted]
They never reached me & were returned to the brand. I communicated this in multiple emails and requested a refund. She never gave me a refund, stopped replying to my mails and I have never received my goods! In effect she had stolen my money and this business shouldn’t be shut down! What a disgrace
We offered this lady a refund even though she did not read the listing or the shop policiesThousands sold and she is the only one that "assumed." Thanks for your help[redacted] *** The Sparkle Team [redacted] .***
Revdex.com:The refund was sent at 4:am this morning I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedThank you so much for your help! Regards, [redacted]
This customer has received her items alreadyWhat other info do you need me to provide? Would also like if noted we were not open for business when you originally contacted for a response. Arline A***
Poor costumer serviceThe products looked adorable, so I ordered an outfit for my daughter's birthday The item specified "ships in 3-days"After five days had passed, I reached out via email on two seperate days asking about shipping and offering to pay an extra fee for expedited shippingNo responseI then escalated my complaint to PayPal, no responseI requested a cancel on the orderNo responseThen, the day of the event after multiple unresponsive attempts at contacting, they shipped the item and then respondedAll the response said was that their shipping time was 7-days, despite a screen shot I have showing 3-I would not have ordered with the longer ship time, they were unresponsive through the entire processUnapologeticI frequently order through small businesses, but do expect accurate information on websites, and I absolutely expect responsive customer service
Revdex.com:
The refund was sent at 4:14 am this morning.
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Thank you so much for your help!
Regards,
[redacted]
We offered this lady a refund even though she did not read the listing or the shop policies. Thousands sold and she is the only one that "assumed." Thanks for your help.[redacted] The Sparkle Team[redacted].[redacted]
Revdex.com:The refund was sent at 4:14 am this morning.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...
resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Thank you so much for your help!
Regards,
[redacted]
We have already issued this customer a full refund. Her order was lost in transit due to post office error.
The refund was sent at 4:14 am this morning.
I have reviewed the response made by the business in reference to complaint ID...
[redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Thank you so much for your help!
Regards,
We offered this lady a refund even though she did not read the listing or the shop policies. Thousands sold and she is the only one that "assumed." Thanks for your help.[redacted] The Sparkle Team[redacted].[redacted]
This customer has received her items already. What other info do you need me to provide? Would also like if noted we were not open for business when you originally contacted for a response. Arline A[redacted]