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Lombard Ford, Inc.

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Reviews Lombard Ford, Inc.

Lombard Ford, Inc. Reviews (5)

Complaint Information:
Refunding A standard requirement of any merchant who accepts credit card payments for purchases; is that if they will be issuing any refund to the customer regarding that purchase, then it must be issued back to the original credit card used to make the purchaseWe refund a customer back using the same form of payment they used to make the original purchaseWe provide the following explanation to our customers by email or telephone when they inquireWe are required to issue the refund to the original credit card per our merchant agreement with the credit card companiesIf the original account has been closed and a new one opened the refund will find its way to the new accountIf for some reason it does not and gets returned to our bank, then we can issue a check

Complaint Information:
valign="top"> After reviewing Mr***'s complaint, there were multiple accounts that were not trueMr*** was never told or did he ask where these vehicles were being producedMr*** also was never told that the vehicle would arrive at the dealership in weeksMr*** was told that because this was a vehicle that he ordered to his exact specification that once we placed this order, we would not refund his deposit if he had a change of heartHe was fully aware and signed the agreementLombard Ford prides itself for it's relationships with its customers and has received numerous awards for its exceptional customer serviceMr*** was given a refund of the entire amount on 12/15/*** *** *** *** Lombard Ford, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint Information: After reviewing Mr. [redacted]'s complaint, there were multiple accounts that were not true. Mr. [redacted] was never told or did he ask where these vehicles were being produced. Mr. [redacted] also was never told that the vehicle would arrive at the dealership in 12 weeks. Mr....

[redacted] was told that because this was a vehicle that he ordered to his exact specification that once we placed this order, we would not refund his deposit if he had a change of heart. He was fully aware and signed the agreement. Lombard Ford prides itself for it's relationships with its customers and has received numerous awards for its exceptional customer service. Mr. [redacted] was given a refund of the entire amount on 12/15/2015. [redacted] Lombard Ford, Inc.

Complaint Information:


Refunding A standard requirement of any merchant who accepts credit card payments for purchases; is that if they will be issuing any refund to the customer regarding that purchase, then it...

must be issued back to the original credit card used to make the purchase. We refund a customer back using the same form of payment they used to make the original purchase. We provide the following explanation to our customers by email or telephone when they inquire. We are required to issue the refund to the original credit card per our merchant agreement with the credit card companies. If the original account has been closed and a new one opened the refund will find its way to the new account. If for some reason it does not and gets returned to our bank, then we can issue a check.

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Lombard Ford, Inc. Rating

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Address: 385 New Hartford Rd, Barkhamsted, Connecticut, United States, 06063-3229

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www.lombardford.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Lombard Ford, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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