We paid for a permit that we did not receive I requested a refund for the permit costs of the job, and Londono is refusing to honor my request We decided to do business with Londono because when we received an estimate, we were told that we could get a permit for the installation of our mini split ductless AC unit The total for the installation, labor and parts was $(Permitting 375, Equipment 2400, Materials 775, Labor 1200) We paid half up front and half upon completion After completion, I inquired about the permit, when I was informed that due to the windows and structure of the room, we were unable to get a permit I requested a refund for the permit costs, which I paid $for The owner of the company agreed with me on the refund, however, tried to convince me to accept "certificates" in lieu of I refused and demanded the refund, which he eventually agreed I have tried multiple times to reach out to find out the status of my refund, which has been une
My experience with Londono Mechanical, LLC has been very positive They responded quickly to my first phone call, quickly scheduled an appointment and arrived on time They were very professional and courteous through this and all other visits
I was having H-VAC problems with a unit that had been installed by another company who failed to respond promptly to calls and failed to show up at scheduled appointments with no call to explainThe Londono representatives arrived as promised and explained what they were doing and why and what they found They quickly resolved the problem with the AC
When cold weather arrived, I had to call them because my unit was not heating Again, they responded to my call and quickly scheduled an appointment A part had been damaged because it had been installed incorrectly initially They ordered a replacement part and arrived early the next day to install it However, when they examined the new part in the installation process, they noted a crack Rather than installing it and waiting for it to fail later, they contacted the supplier and had another part shipped
This company goes above and beyond to take care of the customer!
We paid for a permit that we did not receive I requested a refund for the permit costs of the job, and Londono is refusing to honor my request
We decided to do business with Londono because when we received an estimate, we were told that we could get a permit for the installation of our mini split ductless AC unit
The total for the installation, labor and parts was $(Permitting 375, Equipment 2400, Materials 775, Labor 1200) We paid half up front and half upon completion
After completion, I inquired about the permit, when I was informed that due to the windows and structure of the room, we were unable to get a permit
I requested a refund for the permit costs, which I paid $for The owner of the company agreed with me on the refund, however, tried to convince me to accept "certificates" in lieu of I refused and demanded the refund, which he eventually agreed
I have tried multiple times to reach out to find out the status of my refund, which has been une
We paid for a permit that we did not receive I requested a refund for the permit costs of the job, and Londono is refusing to honor my request We decided to do business with Londono because when we received an estimate, we were told that we could get a permit for the installation of our mini split ductless AC unit The total for the installation, labor and parts was $(Permitting 375, Equipment 2400, Materials 775, Labor 1200) We paid half up front and half upon completion After completion, I inquired about the permit, when I was informed that due to the windows and structure of the room, we were unable to get a permit I requested a refund for the permit costs, which I paid $for The owner of the company agreed with me on the refund, however, tried to convince me to accept "certificates" in lieu of I refused and demanded the refund, which he eventually agreed I have tried multiple times to reach out to find out the status of my refund, which has been une
My experience with Londono Mechanical, LLC has been very positive They responded quickly to my first phone call, quickly scheduled an appointment and arrived on time They were very professional and courteous through this and all other visits
I was having H-VAC problems with a unit that had been installed by another company who failed to respond promptly to calls and failed to show up at scheduled appointments with no call to explainThe Londono representatives arrived as promised and explained what they were doing and why and what they found They quickly resolved the problem with the AC
When cold weather arrived, I had to call them because my unit was not heating Again, they responded to my call and quickly scheduled an appointment A part had been damaged because it had been installed incorrectly initially They ordered a replacement part and arrived early the next day to install it However, when they examined the new part in the installation process, they noted a crack Rather than installing it and waiting for it to fail later, they contacted the supplier and had another part shipped
This company goes above and beyond to take care of the customer!
We paid for a permit that we did not receive I requested a refund for the permit costs of the job, and Londono is refusing to honor my request
We decided to do business with Londono because when we received an estimate, we were told that we could get a permit for the installation of our mini split ductless AC unit
The total for the installation, labor and parts was $(Permitting 375, Equipment 2400, Materials 775, Labor 1200) We paid half up front and half upon completion
After completion, I inquired about the permit, when I was informed that due to the windows and structure of the room, we were unable to get a permit
I requested a refund for the permit costs, which I paid $for The owner of the company agreed with me on the refund, however, tried to convince me to accept "certificates" in lieu of I refused and demanded the refund, which he eventually agreed
I have tried multiple times to reach out to find out the status of my refund, which has been une