After reviewing our records it shows that we had only been to [redacted] four times up until the time that this complaint was issuedThe majority of the issue found where failures in the equipment and not workmanshipWe do not manufacturer the equipment but rather install it and cannot be held responsible for failuresOn every occasion that there was a problem Lone Star resolved it in a timely mannerBelow is a history of service calls to the address above and the dates.12/29/ [redacted] would not call for heatWe replaced the thermostat.03/02/Failed limit switchWe replaced the limit switch.03/23/Replaced furnace due to alignment issues.06/15/Master Bedroom was not cooling properlyAir flow issue found and made an air adjustment.12/09/Heat running all the timeFound a short in low voltage wire that caused fan to constantly run
Revdex.com: This letter is to inform you that Lone Star Air Systems has carried out to my satisfaction the resolution it proposed for my complaint, filed on 9/17/10:20:PM and assigned ID [redacted] Regards, [redacted]
After reviewing our records it shows that we had only been to [redacted] four times up until the time that this complaint was issued. The majority of the issue found where failures in the equipment and not workmanship. We do not manufacturer the equipment but rather install it and cannot...
be held responsible for failures. On every occasion that there was a problem Lone Star resolved it in a timely manner. Below is a history of service calls to the address above and the dates.12/29/16 [redacted] would not call for heat. We replaced the thermostat.03/02/16 Failed limit switch. We replaced the limit switch.03/23/16 Replaced furnace due to alignment issues.06/15/16 Master Bedroom was not cooling properly. Air flow issue found and made an air adjustment.12/09/16 Heat running all the time. Found a short in low voltage wire that caused fan to constantly run.
Revdex.com:
This letter is to inform you that Lone Star Air Systems has carried out to my satisfaction the resolution it proposed for my complaint, filed on 9/17/2014 10:20:14 PM and assigned ID [redacted].
Regards,
[redacted]
After reviewing our records it shows that we had only been to [redacted] four times up until the time that this complaint was issuedThe majority of the issue found where failures in the equipment and not workmanshipWe do not manufacturer the equipment but rather install it and cannot be held responsible for failuresOn every occasion that there was a problem Lone Star resolved it in a timely mannerBelow is a history of service calls to the address above and the dates.12/29/ [redacted] would not call for heatWe replaced the thermostat.03/02/Failed limit switchWe replaced the limit switch.03/23/Replaced furnace due to alignment issues.06/15/Master Bedroom was not cooling properlyAir flow issue found and made an air adjustment.12/09/Heat running all the timeFound a short in low voltage wire that caused fan to constantly run
Revdex.com: This letter is to inform you that Lone Star Air Systems has carried out to my satisfaction the resolution it proposed for my complaint, filed on 9/17/10:20:PM and assigned ID [redacted] Regards, [redacted]
After reviewing our records it shows that we had only been to [redacted] four times up until the time that this complaint was issued. The majority of the issue found where failures in the equipment and not workmanship. We do not manufacturer the equipment but rather install it and cannot...
be held responsible for failures. On every occasion that there was a problem Lone Star resolved it in a timely manner. Below is a history of service calls to the address above and the dates.12/29/16 [redacted] would not call for heat. We replaced the thermostat.03/02/16 Failed limit switch. We replaced the limit switch.03/23/16 Replaced furnace due to alignment issues.06/15/16 Master Bedroom was not cooling properly. Air flow issue found and made an air adjustment.12/09/16 Heat running all the time. Found a short in low voltage wire that caused fan to constantly run.
Revdex.com:
This letter is to inform you that Lone Star Air Systems has carried out to my satisfaction the resolution it proposed for my complaint, filed on 9/17/2014 10:20:14 PM and assigned ID [redacted].
Regards,
[redacted]