Lone Star Candle Supply Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hi [redacted]!We are so sorry that your order hasn't been processed yet. I did some digging and it looks like there is an issue with your billing information. We received a message from our merchant service notifying us that the billing address you provided did not match what is on file for the credit...

card used for payment. This is a filter we have set in place to protect our customers from fraudulent charges. We attempted to contact you back on June 27th and again today on July 3rd and left a message regarding the issue. Generally, orders placed before 4 PM CST on a business day are processed that day and shipped out but since we ran into some problems here we have not been able to complete your order.Once again, we do apologize for any inconvenience this has caused. Please give us a call at our toll-free number below to verify your address and we can complete your order.[redacted]