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Lone Star City Furniture

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Lone Star City Furniture Reviews (2)

The handling of customers/poor-quality products by the manager/owners of this business was horrendousThey avoided me and lied on Cred Card dispute 7/08/- ordered furniture from Lone Star City Furniture Store 7/20/- received furnitureStarted to assemble furniturePoor quality, broken pieces, uneven drawers 7/21/- missed work to talk to [redacted] , Store ManagerUncaringCondescendingSaid no exchangesI offered to pay "restocking fee" He said only option was to order entire new bed and include assembly 7/21/- called to verify information [redacted] , store managerStated nothing new and warehouse would be closed for weekend 7/22/- called [redacted] twice, [redacted] avoided speaking to me 7/22/- Emailed [redacted] , co-owner 7/22/- Filed dispute 7/23/- dispute received by Synchrony bank 7/24/- Received response from [redacted] , co-owner, saying he would speak with ownerNo further response from [redacted] 8/14/- Received response from Synchrony Bank

The handling of customers/poor-quality products by the manager/owners of this business was horrendousThey avoided me and lied on Cred Card dispute
7/08/- ordered furniture from Lone Star City Furniture Store
7/20/- received furnitureStarted to assemble furniturePoor quality, broken pieces, uneven drawers
7/21/- missed work to talk to ***, Store ManagerUncaringCondescendingSaid no exchangesI offered to pay "restocking fee" He said only option was to order entire new bed and include assembly
7/21/- called to verify information***, store managerStated nothing new and warehouse would be closed for weekend
7/22/- called *** twice, *** avoided speaking to me
7/22/- Emailed ***, co-owner
7/22/- Filed dispute
7/23/- dispute received by Synchrony bank
7/24/- Received response from ***, co-owner, saying he would speak with ownerNo further response from ***
8/14/- Received response from Synchrony Bank

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Address: 6229 Airport Road, El Paso, Texas, United States, 79925

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