Complaint: [redacted] I am rejecting this response because: It is quite interesting that Lone Star Property continues to stand by his standard of practice which would be to rent a home to a tenant and then allow the homes to go into foreclosure I have found many tenants he continues to do this to Travis County deed records do not lie about the fact Lone Star Property owned a lien on the home not the home itself and that the home was put into auction at the time Lone Star Property was renting it out due to foreclosure Yes, Lone Star Property finally returned my security deposit after I had a witness statement and a lawsuit pending against the agency because he told my witness he had no intention on returning my deposit He has a history of not returning the deposits as well per other tenants Lone Star Property continues to hide behind that fact he has done nothing wrong but has not provided the truth as to why the home was "owned" as he states but then went into to foreclosure The home was actually owned by Bank of America because the original owner went into foreclosure therefore the home went back to the bank Lone Star Property believes he owned the home because he owned the homeowners association lien If the is truth behind his statements of owning the home why was he so surprised to find out the home was bought out from underneath him? Why did he attempt to sue Bank of America but lost? Yes, Texas law requires him to provide landlord information "A tenant is entitled to know the name and address of the landlord (the actual owner of the property) and also entitled to know the name and address of the management company if the landlord has hired a separate company to manage to the property." Texas Tenant Advisor Lone Star never provided information about the new homeowner because he didn't even know the home was purchased Lone Star claims that I was allowed to finish my lease but that is incorrect I was asked to leave the home early I actually moved out of the home on 10/because the new homeowners wanted me to leave the property Lone Star wouldn't know this because they never communicated with me after the property was purchased He neglected to check on a tenant that he placed in the home He neglected to make further repairs on the home after he was notified the home was purchased Maybe by law it wasn't his responsibility after the deed was recorded but as a good landlord and someone that cares about the tenants he puts into his homes he should have checked on me It appears that he is out to make loads of money from any avenue regardless of the people he hurts He is a licensed real estate agent and is required to protect the people he serves I am rejected his excuses Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: It is quite interesting that Lone Star Property continues to stand by his standard of practice which would be to rent a home to a tenant and then allow the homes to go into foreclosure I have found many tenants he continues to do this to Travis County deed records do not lie about the fact Lone Star Property owned a lien on the home not the home itself and that the home was put into auction at the time Lone Star Property was renting it out due to foreclosure Yes, Lone Star Property finally returned my security deposit after I had a witness statement and a lawsuit pending against the agency because he told my witness he had no intention on returning my deposit He has a history of not returning the deposits as well per other tenants Lone Star Property continues to hide behind that fact he has done nothing wrong but has not provided the truth as to why the home was "owned" as he states but then went into to foreclosure The home was actually owned by Bank of America because the original owner went into foreclosure therefore the home went back to the bank Lone Star Property believes he owned the home because he owned the homeowners association lien If the is truth behind his statements of owning the home why was he so surprised to find out the home was bought out from underneath him? Why did he attempt to sue Bank of America but lost? Yes, Texas law requires him to provide landlord information "A tenant is entitled to know the name and address of the landlord (the actual owner of the property) and also entitled to know the name and address of the management company if the landlord has hired a separate company to manage to the property." Texas Tenant Advisor Lone Star never provided information about the new homeowner because he didn't even know the home was purchased Lone Star claims that I was allowed to finish my lease but that is incorrect I was asked to leave the home early I actually moved out of the home on 10/because the new homeowners wanted me to leave the property Lone Star wouldn't know this because they never communicated with me after the property was purchased He neglected to check on a tenant that he placed in the home He neglected to make further repairs on the home after he was notified the home was purchased Maybe by law it wasn't his responsibility after the deed was recorded but as a good landlord and someone that cares about the tenants he puts into his homes he should have checked on me It appears that he is out to make loads of money from any avenue regardless of the people he hurts He is a licensed real estate agent and is required to protect the people he serves I am rejected his excuses Regards, [redacted]