Lone Star Realty & Property Management

[redacted] rented the unit at [redacted] in October and renewed for an additional six months at the end of the first year Her lease currently runs through March 31, During the past months the owner of the property has gone over and above with meeting her requests to the tune of more than $2, During her tenancy she has had various work orders submitted Amongst these have been items a resident would typically be charged for; clogged toilets or charges for items she reported as not working correctly where the vendor arrived to find everything fine These were all things that the resident could have been charged for and were not [redacted] was told by the contractor that the doors and windows are working the way they were intended and are original to the building The building was built in He also suggested that she use curtains if she was concerned about the windows feeling cold to the touch The owner is not going to replace all the windows and doors in the house, this is not needed and certainly the owner is not going to go to that expense unnecessarily This is an unreasonable request The owner and staff have gone over and above for this resident and there is nothing more we can do for her on this issue Her lease is ending next month, she is certainly within her rights to give proper notice and move to another unit with another company to something she feels is better suited to her needs Warmly, [redacted] Lone Star Realty & Property Management, Inc[redacted] Phone ###-###-#### Ext*** Cell ###-###-#### Fax ###-###-#### E-Mail [redacted] Website [redacted] Texas law requires all real estate licensees to give the following information about brokerage services to prospective buyers, tenants, sellers and landlordshttp://www.trec.state.tx.us/pdf/contracts/op-k.pdf