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Lone Star Script Care LLC

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Reviews Lone Star Script Care LLC

Lone Star Script Care LLC Reviews (2)

• Jan 12, 2021

Rip off
Enrolled in this program because I am out of work and really need the help with prescriptions, instead I never got any medication but they still took money out of my account for so called paper work. I called and asked to speak to a supervisor, got a call back the next day saying she had to speak to her boss because I asked for my money back. What a rip off! I've tried calling back now no one answers the phone. I would like my money back that I struggled to get up just to sign up! Look into this if your thinking about getting it!

I received a call today from Lone Star on my complaint #[redacted]. Spoke to the supervisor Reyna which was every help full on how their program works an appolized.  The problems I have been having have to due with the Doctors, Manufactures and Lone Star. Reyna assured me going forward she will...

do everything possible to get my meds on time. She explained how the program worked, and being short handed with new customer reps. I was upset when I sent in this complain and at this time I am Not going to cancel my membership with Lone Star. Going forward I hope I receive my meds on time. I do follow up with the Doctors and Lone-star and understand mistakes happen. Reyna was concerned and they are working very hard to satisfy their customers in a timely matter. I appreciate her understanding on my situation on how important these meds are. I take back my comment on their customer service dept. and will continue to use Lone Star going forward.Thanks for your copy sent to Lone Star attn: Reyna [redacted]

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Address: PO Box 915, Oswego, New York, United States, 13126


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