Lonestar Painters

Initial Business Response /* (1000, 5, 2015/09/01) */
The Site Manager *** *** called Murphy USA Customer Care for assistance with this letterShe stated she believes she knows what customer this is and when he brought it to her attention she gave him a refund of the price posted and the
price that rang upShe stated she failed to update the signs when there was a price adjustmenet, but took care of it and changed the signs once the customer brought it to her attentionI did call the customer to make sure he was the customer that the manager took care of, but had to leave voice mail with my contact numberIf not we will be happy to to take care of the overcharge
Initial Consumer Rebuttal /* (2000, 7, 2015/09/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The pricing has since been corrected

Initial Business Response /* (1000, 5, 2015/09/01) */
The Site Manager [redacted] called Murphy USA Customer Care for assistance with this letter She stated she believes she knows what customer this is and when he brought it to her attention she gave him a refund of the price posted and the
price that rang up She stated she failed to update the signs when there was a price adjustmenet, but took care of it and changed the signs once the customer brought it to her attention I did call the customer to make sure he was the customer that the manager took care of, but had to leave voice mail with my contact numberIf not we will be happy to to take care of the overcharge
Initial Consumer Rebuttal /* (2000, 7, 2015/09/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The pricing has since been corrected