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Loney, Odean I. DMD Inc.

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Loney, Odean I. DMD Inc. Reviews (1)

Review: Was notified by my dental insurance that Dr. [redacted] never once followed proper protocol when authorizing procedures. In fact she was never in my network and was never in contact with them on my behalf, written or verbal. Dr. [redacted] began by removing a $375 crown I had done by Dr. [redacted] and replacing it with a $1300 crown. She then worked on performing a root canal that she said was probably caused by my initial crown. When I asked how she came to this conclusion she said she wasn't there when the other crown was put in. Even though she worked on my $1300 crown 3 times it is still too sensitive to chew on. After she worked on my root canal 3 times with no improvement I asked her when she could work on it again she said she would have to refer me to a gum specialist. Even though I haven't had a cavity for 25 years she said I had 4 and said she would as usual she would only charge me 1/2 of what my insurance would charge. The 4 fillings did not work out either. It's like having 4 little mountains in my mouth. She tried working on those 3 times too. In 3 years of seeing her predecessor Dr. [redacted] he only did a $375 crown and cleanings and he always told me how well I took care of my teeth. Dr. [redacted] has over 40 years experience.Desired Settlement: I am going to a Dentist that my wife goes to and have my crown refitted or replaced, have my gums worked on by a specialist. And have the 4 cavities refilled and smoothed out. This dentist was always polite but all I ever heard from her was my teeth were falling apart and she was going to give me a good deal by charging me 1/2 over and over again but with no positive results. My dental insurance notified and documented for me that they had never ever heard from Dr. [redacted] on my behalf.

Business

Response:

Sorry to hear the concern. I wish the patient would have contacted me directly regarding the issue. I did my best to help him. Moving forward, I like to continue to help him resolve his concern. Pls let me know how I can help?

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Description: Dentists

Address: 905 Secret River Dr.,#A, Sacramento, California, United States, 95831

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