Long Island Tax and Financial Services

There was a mistake made on *** ***’s returnShe did in fact owe the tax which was assessed of $plus interest accrued of $ As a policy we pay for any penalty that is assess on any mistake we may have madeIn this case there was no penalty only $of interest on the tax due
Typically we do not pay interest as the customer has in fact had the money vspaying it to the government However, above and beyond company policy I offered her an additional discount of $to more than offset the $interest She was already receiving a $discount on the return Lastly, she was rude and made a scene in my office even after that, when I asked her if I could do anything to help the situation she simply said no *** ***’s tax liability is hers, not our company’s, she failed to understand that and stated that she wanted to pay it when due, not now, but then went on to state that I should not pay itWhich we obviously disagree with When I find items in her return which saved her money I did not ask for a portion of her refund, however, as she is asking us to pay for her liability yet still

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I actually did not cause a sceneI was conversing as a professional with the accountant handling my taxesBecause of his lack of experience I decided to report this matter to the Revdex.comI believe that the tax preparer should be held liable for any / all errors made on my returns for the tax year of I paid my tax fee and expected quality work for my tax returnI am disappointed that the tax agency I trusted is not owning up to the responsibility of their errorThier practice should be to adhere to your customers in order to have repeat business for the following yearSimply paying for the interest of debt owed to the IRS is not sufficient.
*** ask for *** let him know bo sent you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Review: The company made a mistake on my 2012 tax returns. I received a bill from the IRS for $218.00. The company was not willing to reimburse me for the full amount owed. They only deducted $50.00 from my filing fee.

So I still had to pay the $218.00 bill to the IRS.Desired Settlement: I would like a refund for the balance of $168.00 which is the amount due from the IRS bill that I received.

Business

Response:

There was a mistake made on [redacted]’s return. She did in fact owe the tax which was assessed of $178 plus interest accrued of $40. As a policy we pay for any penalty that is assess on any mistake we may have made. In this case there was no penalty only $40 of interest on the tax due. Typically we do not pay interest as the customer has in fact had the money vs. paying it to the government. However, above and beyond company policy I offered her an additional discount of $50 to more than offset the $40 interest. She was already receiving a $100 discount on the return. Lastly, she was rude and made a scene in my office even after that, when I asked her if I could do anything to help the situation she simply said no. [redacted]’s tax liability is hers, not our company’s, she failed to understand that and stated that she wanted to pay it when due, not now, but then went on to state that I should not pay it. Which we obviously disagree with . When I find items in her return which saved her money I did not ask for a portion of her refund, however, as she is asking us to pay for her liability yet still.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I actually did not cause a scene. I was conversing as a professional with the accountant handling my taxes. Because of his lack of experience I decided to report this matter to the Revdex.com. I believe that the tax preparer should be held liable for any / all errors made on my returns for the tax year of 2012. I paid my tax fee and expected quality work for my 2012 tax return. I am disappointed that the tax agency I trusted is not owning up to the responsibility of their error. Thier practice should be to adhere to your customers in order to have repeat business for the following year. Simply paying for the interest of debt owed to the IRS is not sufficient.

[redacted] ask for [redacted] let him know bo sent you

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,