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Long Realty SMS Properties

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Long Realty SMS Properties Reviews (1)

I have had many issues since I moved inMost of which was taken care of already and some which are still in the works
Garage door openers
Water fountain in front yard
Power outlets not working
House curtain tiles
Kitchen lights
Fire alarm batteries dead
Air conditioner unit battery dead
My major concerns are that I am very upset, because I always felt like I always bothered the office when I called about issuesEvery time I called I got the run around and promises to return my calls and resolve issues that I hadI have contacted the owner on many occasions and the owner has instructed me to contact the officeWhen I contact the office they advised me that they cannot fix issues unless the owner authorizes itThe issue with this is it left me suffering from a house with issuesEach of the things listed above I have had to go through a grueling experience just to get basic service doneI did not require special treatment or ask for things that should not already have been sorted out before I shown this house was on the market for rent
I had to contact the office on several occasions just to get a solid answer on the garage door openers being repaired and programmedI had to track down the owner for over a week to get an answer as to if the water fountain could be used or notI had to go back in forth between the owner the electric company and the rental office just to get an electrician to come out to house to replace and fix over outlets I reported did not work prior to my moving inI have reported curtain tiles that needed to be replaced in the house, this is a fight that I gave up due to the lack of service I have received up to this pointNot to mention I believe the living room floor has risen a bit for reasons I have not figured out yetI have not brought up the issues due to the lack of care or concern shown to my issues
The most recent most irritating issue as of now is the kitchen lights that is out and have been out going on week nowAn electrician has come out to house and determined that the entire light structure was old and had to be approved before it could be replaced last weekI expected the agency to inform me on a day that they would be able to schedule this to be fixed, however when I called the 1st time the agent was not even informed that a follow up was neededShe stated that she would be on top of the issueAfter that entire day went by and I did not hear from her, I called the next day and the second agent said she didn't hear about the issue eitherI wondered how this was possible when I had just called the day priorShe also said she would handle it and would contact the owner and get back to meThat was last week and still no answer and no one has even bothered to return phone calls or messages I have left regarding an answer
As a result I have stumped my toe trying to cook in a dark kitchenThis is the worst rental experience I have had since I started renting places to stay in and I have always been a great tenant in any place I have stayed inI am always clean and rent is never lateMore so I feel like had it been a family employed by the company they would not have to wait or have waited so long for something as simple as kitchen lights or basic things to be repairedIf it was rent and it was late or I destroyed the house I am almost certain Long Realty would be on top of thisI do not feel like what I asked for is out of anybody's control I think there is lack of care and concern

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Address: 2345 E Fry Blvd, Sierra Vista, Arizona, United States, 85635-2713

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