For clarification, we did not actually dig up the whole water line from house to meterWhen we state "dug up", we meant that we dug a small hole to undercover existing water lineWe have reviewed invoice and correct charges were appliedI hope this clear up any misunderstandingThanks!
We called Miss Utility and had property marked and responded to a water leak call on Sept 14, we dug hole and found one leak and then found another leak just aboveWe recommend that they replace line and from meter to house since there were mutiple leaksWe gave price for waterline replacement
and customer did not want us to do repairsWe reviewed invoice sent to customer and all charges are correctWe hope this clears up any misunderstandingIf you have any more questions please give me a call ***Thanks ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I think SJ Conner overcharged me for what they did and obviously there will be no apology from *** for his refusal to return my phone calls and his threats to take me to courtA partial refund is what I expect to resolve this issue
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
According to the billing the waterline was "dug up." The waterline was not dug up-only a small hole was dugThe charge was excessive when considering only a small hole was dug*** refused to return numerous phone calls from me to discuss the matter, perhaps because I am an elderly womanObviously *** will not apologize for refusing to return my phone calls, but, he could reduce the charge to a more appropriate levelI can honestly say, I have never been treated so poorly by a business
For clarification, we did not actually dig up the whole water line from house to meterWhen we state "dug up", we meant that we dug a small hole to undercover existing water lineWe have reviewed invoice and correct charges were appliedI hope this clear up any misunderstandingThanks!
We called Miss Utility and had property marked and responded to a water leak call on Sept 14, we dug hole and found one leak and then found another leak just aboveWe recommend that they replace line and from meter to house since there were mutiple leaksWe gave price for waterline replacement
and customer did not want us to do repairsWe reviewed invoice sent to customer and all charges are correctWe hope this clears up any misunderstandingIf you have any more questions please give me a call ***Thanks ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I think SJ Conner overcharged me for what they did and obviously there will be no apology from *** for his refusal to return my phone calls and his threats to take me to courtA partial refund is what I expect to resolve this issue
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
According to the billing the waterline was "dug up." The waterline was not dug up-only a small hole was dugThe charge was excessive when considering only a small hole was dug*** refused to return numerous phone calls from me to discuss the matter, perhaps because I am an elderly womanObviously *** will not apologize for refusing to return my phone calls, but, he could reduce the charge to a more appropriate levelI can honestly say, I have never been treated so poorly by a business