We called Miss Utility and had property marked and responded to a water leak call on 3 Sept 14, we dug hole and found one leak and then found another leak just above. We recommend that they replace line and from meter to house since there were mutiple leaks. We gave price for waterline replacement...
and customer did not want us to do repairs. We reviewed invoice sent to customer and all charges are correct. We hope this clears up any misunderstanding. If you have any more questions please give me a call [redacted]. Thanks [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
For clarification, we did not actually dig up the whole water line from house to meter. When we state "dug up", we meant that we dug a small hole to undercover existing water line. We have reviewed invoice and correct charges were applied. I hope this clear up any misunderstanding. Thanks!
We called Miss Utility and had property marked and responded to a water leak call on 3 Sept 14, we dug hole and found one leak and then found another leak just above. We recommend that they replace line and from meter to house since there were mutiple leaks. We gave price for waterline replacement...
and customer did not want us to do repairs. We reviewed invoice sent to customer and all charges are correct. We hope this clears up any misunderstanding. If you have any more questions please give me a call [redacted]. Thanks [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
For clarification, we did not actually dig up the whole water line from house to meter. When we state "dug up", we meant that we dug a small hole to undercover existing water line. We have reviewed invoice and correct charges were applied. I hope this clear up any misunderstanding. Thanks!