Complaint: [redacted] I am rejecting this response because:My lack of patience was a direct result of being told, prior to finishing my reason for being there, the store would not fix, repair, look at, return or replace any item after Christmas.? Nor was there any male there that I spoke to.? Who? said, when I called,? HE would look at it and repair if possible.? I was shocked how the representative had her "story" ready.? I guess they use it often.? I would have loved to have the products fixed, that was my initial intention.? For Christmas World to put their product's not working, or the rudeness of their representative ? on the consumer is laughable.? I purchased the items as I wanted them.? ? IF ONLY they had offered to look at and SEE if it was an easy repair, they would have had another satisfied customer.? They are disingenuous and more proof of their unethical behavior.? I hope the product I paid for, and now Christmas World has, and? taken the time to fix, which was a bulb.? I hope they do not resell it again for an additional profit and have the decency to ? donate it to someone who could enjoy it and perhaps not able to afford it.? If? your representative would have even had a second of concern, customer consideration or just basic politeness, this could have been avoided.? The bulb would have been replaced and "who" knows what's wrong with the projector.? May be an easy fix as well.? Like I said we spent over $and its not the first time, just the first time, we had an issueWe will never shop there again and will be sure to share our Christmas tale with all.? I may also contact? ? my credit card company Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:My lack of patience was a direct result of being told, prior to finishing my reason for being there, the store would not fix, repair, look at, return or replace any item after Christmas.? Nor was there any male there that I spoke to.? Who? said, when I called,? HE would look at it and repair if possible.? I was shocked how the representative had her "story" ready.? I guess they use it often.? I would have loved to have the products fixed, that was my initial intention.? For Christmas World to put their product's not working, or the rudeness of their representative ? on the consumer is laughable.? I purchased the items as I wanted them.? ? IF ONLY they had offered to look at and SEE if it was an easy repair, they would have had another satisfied customer.? They are disingenuous and more proof of their unethical behavior.? I hope the product I paid for, and now Christmas World has, and? taken the time to fix, which was a bulb.? I hope they do not resell it again for an additional profit and have the decency to ? donate it to someone who could enjoy it and perhaps not able to afford it.? If? your representative would have even had a second of concern, customer consideration or just basic politeness, this could have been avoided.? The bulb would have been replaced and "who" knows what's wrong with the projector.? May be an easy fix as well.? Like I said we spent over $and its not the first time, just the first time, we had an issueWe will never shop there again and will be sure to share our Christmas tale with all.? I may also contact? ? my credit card company Regards, [redacted]