Lookupfare

I booked a fare for my brother through lookup fare.com which is full of fake promotions and unprofessional and dishonest representatives. I booked the fare and next day they star calling or emailing reporting that the fare went up so they give you a new quote which is 4 times more of what you paid for it.But because they have your credit card information they booked the fare even when you said not. I realized a few days after the credit card statement showed it. I called and they just say that I needed to talked to the person who did it to resolve the issue.I called the credit card company to resolve the issue still debating it. how is that from 300 went to 1,2 00 and change plus 59 dollars for agent’s fee? This is abusive and I never received the itinerary.Please run away from these fake promotions online and process booking through airlines if you want to avoid experiencing this kind of issues. thank you

I wish I could give 0 reviews on this “agency”. It’s true he worst service I’ve ever used. When I first booked the flight, they called me so that “ I could get a seat assigned”. Since I didn’t get my confirmation email after booking the flight, as usual, I thought this was a scam. After I called my bank to cancel the transaction because I never got the confirmation email, I finally got it. After that, I had a huge problem because my second last name wasn’t included in the ticket, these people had me calling Iberia because “based on their policies” they couldn’t do anything to change/add my second last name. That was a lie, I called Iberia and they said they couldn’t do anything because the ticket had been bought by a third party (cheapflights.com). At this point, I was very disappointed I was not only going to miss my vacation, but also loose my money. Plus, lookup fare kept telling me to call them back in 4 hours, in 8 hours, in 10 hours call after call and I was stupid to keep waisting my time in this scammers. They never got it resolved, but told me my only option was to book a new flight and then, I would get reimbursement of my money. HELL NO. How would I know I was going to get my money back?
Now, I’m waiting to see if my bank can do anything about this, all I can say is PLEASE don’t use this website. You can also deals through *** or websites with better reviews. These people would yell at you and try to make you believe it’s your fault they’re stealing your money.

We will be forever grateful to Max W for his continued efforts to reschedule our flights. He never gave up on giving us the best quality customer service until he resolved our problems. An extraordinary employee who never waivered. My husband and I are forever in his debt. Thank you Max from the bottom of our hearts.

very deceptive practices. when searching for flights, the first flight shown is NOT for the date you selected. It is hardly noticeable. trips cannot be canceled from the website without calling. Additionally, the charges did not show up as pending on the credit card website, indicating that they are waiting until after the initial 24hr airline cancelation period before the actually charge the card.
Upon requesting a cancelation, no cancelation confirmation code or email was provided or received. The "Canceled" booking is still showing as confirmed.
An additional item of interest is that they do not provide the record locator number or actual airline booking reference number upon completion of an order. This means that it is impossible to verify that the flight has been booked/canceled with the actual airline until you receive actual tickets.
Last, the confirmation email and the online reference lookup do not indicate how anything was paid for... not the last 4 digits of a credit card, nothing. No way to know what's going on.
Stay away. Far Away.

After making a reservation and receiving a confirmation email I attempted to check in for my flight and was informed there was no flight! I called the 24-hr number and was assured the confirmation was complete. I arrived at the airport the following morning and there was no ticket so I had to spend over $1K there at the counter for a ticket. I called back and had ticket counter rep speak with them and there was an argument, meanwhile I’m standing there speechless. When I got to my destination I contacted them again to find out what happened and was constantly told a manager would call me back and they never have but they quickly refunded me $61 for a booking fee. This is utterly unjust and no one is being held accountable for the blatant fraudulent actions of this company. But just know I’m also reporting this to the local Cleveland news stations, *** fraud department and the *** because it’s unfair and I’m out of a $1K for a ticket that was advertised and confirmed for a price way less and now I’m being hustled!

I have never complained about a Company in my my entire life, but LOOK UP FARE is the worst experince I've ever had!!!!!!!! I thought I was calling Air Canada to book two flights and somehow ended up speaking with this company. I didn't even realize I had booked with them until I got the confirmation. We had a family issue and had to rebook one of the tickets and leave a day earlier and they charged us $1000.00 US to rebook a single ticket. I started doing research after I got off the phone because it didn't seem right and found all these horrible reviews. When I looked back on our reservations I noticed one was booked in Canadian dollars and one in American, they were booked at the exact same time and on the exact same flight!!!! I called back and questioned them only to be given some answer that didn't make any sense. I was told I booked online when I didn't!!! I told them I called and thought I was speaking to air Canada!!! They were awful to deal with!!! and I still don't know how I was even connected to them. there is so much more to say, but I would just like to warn people to never use this site or make sure you are talking the actual airline company when you call. brutal!!!!

Any educated person can see all these names, Aaron S and Max W are clearly fake reviews. Who gets the full name and writes in how amazing they are c'mon, and these people never quit, haha.
The price I opened didn't exist, I got "discounts" on a different amount and none of the discount codes I provided worked. It sent me a confirmation email, yet made it seem like I had a more premium flight than I did - wouldn't let me buy baggage, only to find out on my confirmation that I did need to purchase. Also, I received a phone call from Ajax,Ontario, from a random number the next day saying they were lookupfare. (Though lookupfare is .com and was charging me in USD). And he said they had some forms to send me and needed my ID and BOTH sides of my credit card photos sent to them.
C'mon!! Who has EVER asked for photos of your credit card, in an online purchase. When I said, dude, this sounds like a scam, just cancel my reservation he very quickly was like (Ok, we'll cancel), again what company says that and then said "we were only calling as your card showed as fraudulent" and then hung up on me. What company calls YOU if your card shows up fraudulent, and what online purchase goes through if your card is fraudulent, and what bank doesn't lock or flag your card? This is such BS, this company is a complete and utter scam.